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Reviews of Country Inn & Suites by Radisson, Fresno North, CA

2.5 out of 5
Country Inn & Suites by Radisson, Fresno North, CA
6065 N Thesta St, Fresno, CA

Reviews

8.0

Very Good

Rating 10 - Excellent. 465 out of 1004 reviews" "
Rating 8 - Good. 266 out of 1004 reviews" "
Rating 6 - Okay. 125 out of 1004 reviews" "
Rating 4 - Poor. 81 out of 1004 reviews" "
Rating 2 - Terrible. 67 out of 1004 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Maria

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Maria:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Malou

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - welcoming and friendly.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Malou:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/4/30
Dear Debra:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Jeannine, N Las Vegas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are nice, but the maid sis not give us service when she was asked.
Stayed 2 nights in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Jeannine:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

4/10 Poor

David, Folsom

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has really gone downhill. I used to stay here three years ago, and it was in much better condition. The carpets were dirty and stained, the bathroom walls were getting moldy and the calling was peeling off and turning yellow. I didn’t want to sleep in the bed but it was late and I was tired. There are much better options that cost only a little bit more. I don’t recommend staying here.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear David:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

8/10 Good

Spencer

Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Spencer:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Jazmin, Wasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Jazmin:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and secure
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Crysta:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Tatsuaki

Traveled with partner
good cleaning and wide space
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/26
Dear Tatsuaki:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

6/10 Okay

Juan

Traveled with family
It's close to my area of ​​business.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/23
Dear Juan:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Parveen, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Fidencio M. on 2024/4/23
Dear Paveen:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well run and a better than average breakfast.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/23
Dear Paul:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

6/10 Okay

gary

Business traveler
Disliked: Staff & service
Tv did not work No volume No hot water in evening Low water pressure Staff could not have cared less
Stayed 2 nights in Apr 2024
Response from Fidencio M. on 2024/4/23
Dear gary:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

4/10 Poor

Tetyana

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Huge disgusting stains on a mattress and bed skirt. Giant roach at the bottom on the staircase. Homeless person screaming by the side of the building while we were trying to unload our car. Staff was very friendly though.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/17
Dear Tetyana:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

10/10 Excellent

Jo Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet and easy access. Loved the indoor heated pool, free wifi and parking, great breakfast and indoor rooms was a plus!
Stayed 2 nights in Apr 2024
Response from Fidencio M. on 2024/4/15
Dear Ellen:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Nancy

Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/30
Dear Nancy:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, great value, great breakfast and very friendly staff
Stayed 3 nights in Apr 2024
Response from Fidencio M. on 2024/4/10
Dear Walter:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Mohammad, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very high quality at great price.
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/8
Dear Mohammad:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/8
Dear Valerie:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

6/10 Okay

Cresilda

Traveled with partner
We stayed for 3 nights and housekeeping did not ever came to check our room, our trash bins were already full. We ran out of bathroom tissue. I called to ask for it, but it never came. Carpet needs deep cleaning.
Stayed 3 nights in Mar 2024
Response from Fidencio M. on 2024/4/5
Dear Cresilda:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

8/10 Good

Jessie

Stayed 1 night in Apr 2024
Response from Fidencio M. on 2024/4/5
Dear Jessie:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet stay, seemed better built than most hotels. One of the better breakfasts served.
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/4/2
Dear peter:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024
Response from Fidencio M. on 2024/4/2
Dear Robert:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Barbara

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was really really good, it’s just you need to clean the carpets
Stayed 3 nights in Mar 2024
Response from Fidencio M. on 2024/4/2
Dear Barbara:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/28
Dear Sophie:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Donald

Business traveler
Clean around property, parking area small not enough parking.
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/26
Dear Donald:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

8/10 Good

Katrina Marie

Business traveler
Disliked: Property conditions & facilities
The room key card sucks. I’ve sent multiple complaints. I travel for work and has consistently stayed at Country Inn and Suites at Thesta. I have to ask front desk to give me a new key card every single day as mine deactivates consistently. One does not even open any doors. This is almost every day I checked in at this hotel. Imagine the key cards I’ve returned because it doesn’t work. It can fill several boxes of deck cards in just 3 days.
Stayed 3 nights in Mar 2024
Response from Fidencio M. on 2024/3/26
Dear Katrina:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

6/10 Okay

Nicholas

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/26
Dear Nicholas:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

4/10 Poor

Stephen

Our only complaint is that we are traveling with a kid who loves a pool and hot tub. All our searches for hotels included these amenities. However, upon arrival we discovered the ton tub was out of service. We easily could’ve picked a place a hot tub if we knew
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/22
Dear Stephen:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/26
Dear briana:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Elaine

Traveled with family
Liked: Amenities, property conditions & facilities
You feel as if you’re going to accomplish your mission when you’re here
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/22
Dear Elaine:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/22
Dear Susan:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/27
Dear Joseph:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

6/10 Okay

Yvette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the property was clean and felt safe. The water pressure was terrible. it took me 20 min to wash the shampoo out of my hair. They were not able to accommodate us due to being booked.
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/20
Dear Yvette:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Genevieve

Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/4/10
Dear Geneiveve:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way

8/10 Good

Froila M.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything except we had to drive around to the third building to go to our room. We didn't get to take advantage of the breakfast because we had to drive around to go to the lobby where the breakfast was and it was cold and raining.
Stayed 2 nights in Mar 2024
Response from Fidencio M. on 2024/3/15
Dear Froila:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

8/10 Good

Rebekah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself looks mostly newly renovated. The service is spectacular. The basic 2 queen room is EXTREMELY spacious and comfortable. My only knock for the room is that there is a strong odor of urine in the entryway. We aired out the room and requested deoderizer, it did help but the smell is obvious when you walk in the room. I would rate the bed 4/5 and the room 4/5. The pillows kept body and fullness. The indoor pool is a huge plus, however there is limited seating options the seats are stained and old, the hot tub was out of service. The complimentary breakfast is hot and fresh, and the serving staff is just so sweet and siper helpful. The hotel itself was quiet, even with the college students visiting. We slept very well here and would stay again, though we probably would be sure the room doesnt have that odor before settling in next time.
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/15
Dear Rebekah:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

4/10 Poor

Ruben

Traveled with family
Liked: Staff & service, property conditions & facilities
Everything was good but the bed was very uncomfortable it felt and sounded like those old fashioned spring mattresses. Woke up very sore From my back.
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/13
Dear Ruben:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

6/10 Okay

JOHN

Business traveler
Disliked: Property conditions & facilities
hree. . t t police on the property when i checked in .
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/13
Dear JOHN:Thank you for taking the time to reach out to us. We are saddened to know that your experience was anything less than satisfying. As we pride ourselves on delivering a memorable hotel experience, we are sorry that we failed to meet your expectations. We hope that you will reconsider and give us another chance to provide you an experience that is truly excellent in all aspects.

6/10 Okay

Melissa

Liked: Staff & service, amenities
The staff are great. The hotel is just dated. The room smelled musty. No bed bugs though.
Stayed 2 nights in Mar 2024
Response from Fidencio M. on 2024/3/5
Dear Melissa:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Gladys

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Overall really nice . And big rooms
Stayed 1 night in Mar 2024
Response from Fidencio M. on 2024/3/4
Dear Gladys:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Genaro

Stayed 2 nights in Mar 2024
Response from Fidencio M. on 2024/3/26
Dear Genaro:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Fidencio M. on 2024/3/4
Dear Sandra:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Katrina Marie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Been coming in here every week. The employees are wonderful, attentive, efficient, with excellent customer service. The management needs to change their hotel keys. They suck. Even if front desk programmed it, I have to go back because it doesn’t open my hotel doo. It also expires the next day. I have to go back to the front desk the next day to get a new key. It’s cumbersome and takes up a lot of time. Might as well go back to the regular metal key and lock. I have to bring an extra door lock you buy from Amazon for fear that someone can re program the cheap door lock and enter my room while I’m asleep.
Stayed 1 night in Feb 2024
Response from Fidencio M. on 2024/2/29
Dear Katrina:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Norris A

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn't a pleasure trip, I was there to see my brother who is ill, so it suited my needs and I really didn't look very hard to be honest
Stayed 1 night in Feb 2024
Response from Fidencio M. on 2024/2/27
Dear Norris:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Fidencio M. on 2024/2/27
Dear Kevin:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

10/10 Excellent

Eric

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved the staff. Property needs maintenance.
Stayed 4 nights in Feb 2024
Response from Fidencio M. on 2024/2/26
Dear Eric:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

6/10 Okay

Juana

Stayed 2 nights in Feb 2024
Response from Fidencio M. on 2024/2/26
Dear Juana:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.

6/10 Okay

Darin

Traveled with partner
Hotel is kept up and location is good. Hot tub was blocked off and looked like it hadn’t been working for weeks. Room was nice but the bathroom had some areas that needed cleaning. Mold in the shower and the toilet had a ring around it. Just looked well used and not cleaned properly over the years.
Stayed 1 night in Feb 2024
Response from Fidencio M. on 2024/2/23
Dear Darin:Thank you for taking the time to review our property. We are delighted that you enjoyed your stay with us. Hope to see you next time your travels bring you our way.