Find hotels near Franklin Cider Mill, Detroit from NT$2,059

"The property is a need of serious maintenance - as does the elevator with how jerky it is between floors. Also, the bathroom in the room was deteriorating and the rooms heater was not operational. The hotel smells of cigarette and weed in the bathroom, indicating people were using the shared bathroom ventilation for this purpose."

"Great"

"1) Room was not cleaned properly and hair all over the room. 2) Bathroom, shower rod are loose and always cold water was pouring in. 3) Was told that breakfast served until 9.30 AM, however it was closed at 9 AM itself. "

"The water in both the showers and the spa area(hot tub) don't get hot. The pool was occupied by a British Swimming School class so there was no swimming in the regular pool, mind you it was a Tuesday early afternoon. There was no remote to the tv and so it wouldn't turn on. The heater in the room did not really heat the room, even at the highest settings. While in the (not hot)hot tub, me and my partner were bothered by the worker whom worked the cashier and greeted people. She walked around like a patrol officer and had the audacity to call my partner to the door to "mind the children" as if we were being inappropriate, on our vacation, which we paid for, by being close to each other's face. I felt so disrespected and annoyed. The only genuinely positive thing was the coffee bar in the morning after checkout. "

"I arrived on an evening with storms and heavy fog. The front desk clerk was mildly friendly and provided almost no detail upon check in. Like that the cable had been knocked out and my TV didn't work. She advised I just unplug to reset. That didn't work. I could never connect to secure wifi service and the staff was not helpful with this. My shower door would not stay closed. Even with a washcloth jammed in there- I gave up. The room guide was missing. As a property, I was so disappointed to find no restaurants nearby. I won't be staying at this property again."

"The windows were did not have good shades I could see the lights as i was sleeping outside "

"All the amenities are great. The guest area is super small. You must put 100 deposit down. You need to now that. Staff not friendly."

"Hotel was very clean staff was great"

"The Manager Darron m, I think and one of the hotel bellman is what encouraged ne to rate this property with a 3 stars. If it wasn't for them I would have given a 1 star. For a 4 star rated hotel much more is needed in room cleaning, bellnan service. We booked because the hotel advised that it offered bellnan service we are both physically challenged my husband more so handicapped- He felt and injured himself trying to pull his suitcase inside. If it wasn't fir the Uber guy assisting us it would have been bear impossible for me injured to get him up. I usually respect the Westin/ Marriott brand so I am hopeful the management would seek to uphold the brand."