「The only issue is parking is first come first serve and if you pay for parking it doesn’t guarantee a spot. However, there is off street parking available for free within walking distance. Would still stay here again and recommend to others. The property is very nice and includes a lot of superb amenities. 」
「This property really exceeded my expectations from parking to the lobby attendants up to the room living up to the standards. Everyone was nice and the rooms are immaculate with amazing views of the city.」
「Called room sevice for 10 minutes and not getting any reply. Finally got connected and asked for a water. They said no free water which is fine, so we asked to buy one and they said OK, will send it up. The water never comes and we don't want to call for another 10 minutes just for the water.」
「I stayed at the Ritz Carlton - Atlanta from Friday 9/5 until Monday 9/8 for a solo family reunion trip. The staff was friendly and accommodating. Additionally, the cleaning crew did an excellent job maintaining the room and everyday I returned from my adventures, the room was clean and tidy. As for the room, it was cozy, comfortable and had Diptyque products that I really enjoyed. My only qualm - and it's by no.means the fault of the RC - would be with the neighborhood. While it is convenient to...
「The reception staff were incredibly friendly, and the check-in process was a breeze. Our room was clean and comfortable too. Overall, it was an excellent choice!」
"The route to the room was confusing and there was no clear guidance. Many guests, like us, kept getting lost and taking the wrong paths over and over again.
The front desk service was excellent. The interior of the hotel rooms, the swimming pool facilities, the bar, etc. all met the standards of a four-star hotel. However, the toilet in the room was not much different from that in a motel. It was rather simple and it seemed that the hotel had run out of funds when it came to decorating the toilets in the rooms."
"First of all, I arrived at around 8:00pm, the woman at checkin table was not nice at all. Not patient, not friendly. I don’t know if you have trained your staff to be professional.
Second, on the third day of my stay, the room cleaning service came, but I was still in the room so she couldn't clean it. After a while, I told the front desk about it when I went out. Hope to clean my room when we were out. The front desk said they would follow up, but when I came back in the evening, I found that the room was not cleaned.
Last, I don’t think the staffs in this hotel treat all the guests equally. I’m not comfortable with it.
"
