2/10 很糟糕
Daniel
寵物同遊, 家庭旅遊
2025 年 8 月 7 日
The room was clean, staff was really nice, no complaints about that… My problems started a few days before I even checked in when I was charged 440$ for a room that I was supposed to pay for upon arrival and the stay for two nights was half of that amount.
I was refunded the money after a few days but that’s not the point, it shouldn’t happen in the first place.
Then I arrive with my family and two dogs and I’m told that I have to pay 150$ a night for my dogs when it clearly states on Expedia that the charge was 50$ per stay per dog and 75$ for incidentals which I understand and agreed to it.
Well again I was charged twice the 150$ for the and twice for incidentals, never happened to me before and I hate complaining but I had to this time, again I had to wait a few days to be refunded more money that shouldn’t be charged in the first place, needles to say I won’t be staying at this property again.
Daniel
於 2025 年 8 月住了 2 晚