I rarely leave bad reviews, but our experience at the Riverside Hotel was so frustrating that I feel compelled to warn others. First off, the rooms have absolutely no sound barrier. You can hear everything happening in the rooms around you – conversations, TVs, music – it feels like your neighbors are in your room. There’s zero privacy or peace and quiet.
The beds were incredibly uncomfortable – stiff, noisy, and poorly maintained. We barely got any rest the entire stay.
To make matters worse, the room next to us had over EIGHT people crammed in with blow-up mattresses and no regard for hotel policies or other guests. We had to call security multiple times due to the noise and chaos coming from that room, but the hotel staff did nothing to resolve the issue. It’s clear that management does not enforce basic guest conduct, which completely ruins the stay for everyone else.
If you’re looking for a relaxing, restful stay – look elsewhere. This place was a disaster.