Find Luxury Hotels in Florencia

"Excellent Resort! Whole area is very well maintained, got tons of pictures there. Delicious breakfast. Plus you can stay at the resort extra time on your check out day and enjoy the hot-springs pools even longer. Would stay again if travel there. "

"The grounds are stunning with lots of opportunities for wildlife sightings. With two large thermal pools and half a dozen smaller thermal “ponds” it never felt overcrowded even during busy Easter week. The staff was very helpful and gracious. Be sure to indulge in a spa visit if you can. The massage and mini facial, done in a small open air hut on the riverbank, was divine. "

"The breakfast was fresh. It was a fun experience for one day."

"Really nice hotel, I would recommend it."

"We loved our stay!!! The bungalows were charming and the view of the volcano from our porch was beautiful!!! The breakfast was delicious too!!! "

"Great resort"

"We were given a room that was full of mildew. When we turned on AC to help it too smelled of mold. When I spoke to manager she said previous person did not complain, which just tells me they have poor quality control. (And that she was dismissing my concern). My son started coughing due to conditions and we talked to front desk about checking out early. Turns out when we first arrived I signed a form allowing no early check outs. Just make sure you look at room before you sign their paperwork. After we complained they moved us to a room more in keeping with how the rooms were advertised. So I think we were given a room that had not been renovated yet. In short, I agree with some of the other reviews, motel quality and staff not very friendly. Also if healthy food important to you- be aware they have margarine not butter, not the freshest ingredients. I thought given price, I was paying for better quality that just wasn’t there. For additional context- the sheets were thin, had stains, and back porch had sewer smell. "

"Perfect stay "

"Breakfast was fantastic every morning. Great variety to suit everyone. The entire property was spotless, including the room!! Everything is very well maintained. Majority of staff were incredibly friendly, polite and helpful. Drinks at the bar were lovely and happy hour every evening was a nice surprise, although the menu is much smaller. "