艾斯派亞度假村

「There were several things wrong with the room, leaking toilet, the jacuzzi was not working, despite many calls to reception the toilet was never fixed.」

「No ahí variedad en el menú el snack debieran de agregarle mas variedad pero después todo bien buenas habitaciones el hotel es bien amplio y cómodo」

「Everybody was pretty nice. The food is the same every day. That’s what bothers me mostly」

「⭐⭐⭐⭐⭐ Exceptional Stay – Highly Recommended! I had an absolutely wonderful experience at this hotel! Everything was excellent from beginning to end. The room was beautiful, comfortable, spotless, and very well maintained. The amenities were fantastic, the facilities were lovely, and the food was delicious. Every detail contributed to a relaxing and enjoyable stay. The cleanliness, comfort, and overall atmosphere truly exceeded my expectations. I couldn’t have asked for a better experience. I...

「The Staff were rude and disrespectful. We tried to explain the situation amicably but they did not try to compromise or make us their customer feel welcome. We booked a 1000 sq ft room with 2 available beds shown in pictures but instead were given a room less than half the size. Obviously we weren’t happy but instead of trying to solve they escalated the situation by telling us they could not do anything to accommodate the reservation seeing as though the room they gave us only had one bed. Also...

「The front desk staff was very rude and unprofessional. Unfortunately, the room was also infested with flies, and we had to deal with them throughout the entire night. This made our stay extremely uncomfortable and disappointing. I expected a much higher level of cleanliness and professionalism from the hotel.」

「En servicio al cliente son mil de mil, la propiedad está bien hermosa e higiénica y después que se termine de remodelar va estar mil de mil」

「Me encantó el lugar y el trato brindado」

「Loved it!!!」