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All was superb until 10:30 pm, when the new guests on the room above us checked in/arrived. Children running stomping and yelling into the wee hours. Just to wake us up again at 7 am. They didnt seemed to be supervised, maybe lack of. Just a suggestion, please put family with children on bottom rooms.

Very relaxing, comfortable place to stay. Property is showing it's age in certain locations. Pools are very nice. Limited hours and days for dining on the property.

The room was amazing. Bed was comfortable, room was very clean, friendly staff. The only thing I was not pleased with was the price. Cha Ching! Thank goodness we had a $100 off from hotels.com. Not saying the room wasn’t worth it. But it’s not something I could afford with out the coupon. Would definitely stay again. If I had coupon.

Room super clean, staff nice.

Celebrated our anniversary at Harrahs..went to Hells Kitchen for dinner followed by a Teddy Swims show and some gambling. A great experience all around.

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We spent the long weekend at Rancho Bernardo Inn for Christmas. It was a wonderful experience. The staff was friendly, helpful, and service was a priority. We loved the restaurant and was impressed with the healthy options. Our room was in the Fountain building, and the ambiance of the rain and the fountains washed all of the stress of the year away.

Very nice and great help at the front desk

Very nice rooms, excellent resort area .

Staff are super helpful and friendly

This place is amazing. The staff even better, especially the front desk staff like Julie who truly made us feel welcomed and was super helpful.

Staff was courteous and very helpful.

Wonderful weekend getaway and beautiful resort. Very enjoyable time..wish we had stayed longer.

Has beautiful gardens around the property.

Staff was great the place was great! Me and my wife didn't know what to expect. Our first time booking at a hotel by the beach and was speechless! Definitely coming back next time!

My wife and I just spent 3 nights here for our Anniversary. The view from the living room and balcony was incredible. When we arrived our keys and paperwork were ready for us. we spent about 1 minute in the lobby signing in and receiving our keys before they took us on a quick tour to show us around the property and then escorted us to the room. The room was stocked with a variety of snacks and drinks. The snacks were simple single serve items like pretzels, cookies, chips and granola bars....

Anniversary trip! Every year we look forward on what city we are going to visit for our golf anniversary trip. This year we decided on Carlsbad CA, at the hotel we were grated by (Manny) at the front desk, very friendly, accommodating and with such great service 100% thumbs up. Hotel property is a little under construction though once inside the rooms is all a wash. Our room was roomy, clean, great views and with all amenities needed when you’re away from home. Great underground parking, great...

The only complaint we have is of the pools cleanliness, it had a lot of dead bees inside and when we say a lot we mean A LOT. It also had what looked like dead mosquitoes and tree residue.

My wife, 2 year old, and 6 month old stayed at this hotel for 3 nights (buy 2 nights get one free). Upon check in I asked if there were any available upgrades. After checking, they gave us a free upgrade with an amazing view. The entire time we were there the staff was extremely nice. They gave my kids toys on three separate occasions. There are 2 toddler pools and there are lounge areas where the kids can play in the sand (a mock beach). As soon as we sat in the sand area the staff came...