「This boutique hotel is so nice. Our Opium room was so beautiful and spacious. Just steps away from the beach. The staff is incredibly friendly. Highly recommand this hotel.」
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「This property is absolutely gorgeous. I was disappointed in the management of the the property. Arriving guests had to wait a long time to check In and to get simple questions answered. They never answered the phones at all. The property is huge so you have to walk a lot but they have shuttles that never seemed to come to our building. They have limited towels and the food was horrible. There were very limited food choices and it was bland to taste. We tried the specialty dinning and the food...
「From the staff to the studio that I had and the surroundings, I couldn't ask for a better place to spend a vacation. The staff were very friendly and curtious, always there to serve you in anything that you may need during your stay.I would definitely recommend and visit again. 」
「Fue una linda estancia muy acogedora, el lugar perfecto para descansar y desconectarse del bullucio de la ciudad, la playa a muy pocos metros y el personal nota 1000%」
「Mark was a very helpful host and he provided great recommendations for activities and dining. The view was absolutely stunning and the free homemade breakfast was awesome. 」
「Very clean and comfy got the job done for one night before heading back home. Very close to the airport with a free shuttle to the airport which was great. Free breakfast was also a plus, pretty tasty and lots of choices of juices and coffee/tea. Some construction going on next to the pool which was the only downside, tried to relax by the pool with a coffee in the morning before my flight and it was a bit noisy. Other than that though great stay I’m sure once the construction is done the hotel...
"This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no umbrellas available for guests.
5. Inedible Food: The quality of the food was extremely poor.
6. No Water Without Warning: There was a water outage during the night without any prior notice or warning. The room had no phone, so I had to run to the front desk in the pouring rain, only to find no staff present. This resulted in not being able to shower in the hot weather and could not use tolit until the following day.
7. Incorrect Wi-Fi Password: The Wi-Fi password provided at check-in was incorrect. We had to make a second trip to the front desk to be told it was a printing error.
The most unacceptable part was the unannounced water outage. At 11 p.m., I attempted to take a shower, only to find there was no water—neither for bathing nor for the toilet. I went to the front desk, which was completely unmanned. The next day, when I brought up the issue with staff, one person claimed the water was only off for 10 minutes, and another, after consulting the manager, said it was 30 minute"