「Staff didn't welcome me when I came in and I was the only one customer present. I waited around 5 mins to let him finished his stuff, then just gave me the room card, I had to ask "which floor and where's the elevator?".
The room door was VERY noisy, especially in the very early morning. Couldn't sleep well because of the noise.
The room was clean and new, but breakfast just okay.
I booked 4 hotels from Expedia, this is the only one couldn't issue the receipt for me. Asked me to request...
「The property and our suite was clean, although areas are starting to show some signs of wear. The staff were friendly and helpful. We enjyed our stay and would stay again.」
「I love the staff . Manager was mean . Then I never got my deposit back and the room ceiling is caving in with moldness and I couldn’t take a shower and I killed a big cricket earlier 」
「Room was clean.
Staff was very courteous, respectful, competent & organized.
Great choice of restaurants 7 minutes away by car.
The only downside was the major freeway is literally 50 feet away from the rooms so it is SO loud all day & all night long...
Thus, I Did not sleep very well at all.
There is no freeway wall to block the noise.」
「There are two disappointing points: 1. Check-in is only available at 4PM. I was driving around and got into a small car accident, that was terrible
2. There is no dedicated parking lot and one bath towel is missing.」