「Responded immediately with all our needs I got home and I’m day dreaming about the view it’s even better then the photos very accommodating we loved this place on site restaurant was soooo good staff was nice they offered pick up from airport for additional fee which was cheaper than cabs because it is all the way up the mountain the property was spacious, clean linens washer and dryer in the unit full kitchen the bedrooms was spaced out ideal for families traveling we took out boys they played...
「Novelette is an amazing host, she was always contactable for any queries.
The apartment was nice n spacious.
Comfortable bed
Will defoes stay here again next time :)
」
「We stayed here to attend the Embassy for my son's student visa. The place was lovely and in walking distance to everything you need including the embassy. The owners were very friendly, professional and helpful during our stay. I would recommend this place to anyone and will stay here again」
「Did not use this property due to an incident, but was upgraded to the Donehead Apartment. Host Ms. Thompson was great and knowledgeable about the area and gave great advice. Always available for questions. Donehead apt was nicely situated near Hope road New Kingston area. Had a great time 」
「Pro: clean and quiet, location safe, sufficient household facilities, whatsapp communication with rental owner is efficient
Cons: Read carefully the condition, there is extra charges excluding in the rental price」
「The property was double booked the first two days leaving us without a place to stay. The property manager said he booked another place when we got there that was also not available. We spent several hours late in the evening until we were finally able to get a temporary booking. Communication was extremely poor overall it was hard initially to get a hold of the property owner although we had paid in advance our accommodations was not available first two days. 」
「Property was very clean and within walking distance to variety of eatery. Some units had balconies. If I could change anything I would make sure I have balcony 」
「The apartment is very close to the business center. I can look at the Pegasus and Marriott which was not far ways. Good way to save money and the apartment was very clean and comfortable.」
「Best value for money in Kingston. Safe, clean apartment with everything you need for self-catering and great air-conditioning and wi-fi. So close to the US Embassy, our trip went smoothly. Only issue is that check-in is very late and check-out is very early.」
「The upfront communication was above average. The host helped us to arrange airport transfer. The apartment was clean, and the view it lovely especially at night. 」
「I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...
「The management team was awesome, the AC didn’t work in the main room on the first night but Ms Vicki made sure that I didn’t go a second night without it.」
「If you are thinking about staying here, don’t think about it too much JUST BOOK! It has absolutely everything you possibly need. Nearby to good restaurants, clubs, supermarkets, gas stations etc. Debbie and Kevin are such a great host... she has a lot of patience to explain everything you need to know, she answers quickly whenever you email the property and also she will help you find places to visit if you don’t have an idea of what you want to do while you are in Kingston. My staying at this...
「The pre-check in experience and connection to the Property manager was thorough and efficient and let you know what to expect upon arrival. Property Manager was great in laying out the property features and surrounding area. The location was walking distance from supermarkets, banks, eating locations etc. For those it pertains to, the US Embassy is also within walking distance.
Community is gated so the added security benefit is there.」