My stay was very good. The staff was very friendly and kind. The staff at the restaurant was very helpful . It was amazing Odean the bartender was very professional- and I remember seeing him there when I first stayed here a year ago. It was really good going back again and getting the same good treatment I will definitely return again.
Tijuana
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Monique
家庭旅遊
2025 年 8 月 1 日
喜歡:整潔度、員工素質和設施服務
Staff was Nice
Monique
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Tayvis
2025 年 8 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing
Tayvis
於 2025 年 7 月住了 1 晚
4/10 不太好
Olga
家庭旅遊
2025 年 8 月 1 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The saltwater pool was a major disappointment—it was dirty, with visible debris like wrappers, used napkins, and insects. It didn’t feel safe or sanitary for anyone to swim in.
Most of the staff we encountered were unfortunately quite arrogant and dismissive. They weren’t helpful or attentive, and many had an unnecessarily rude or mean attitude. Out of everyone we interacted with, only about three staff members were genuinely kind and professional. That lack of courtesy really impacted our experience.
The food was just okay—nothing special. Definitely not something we’d go out of our way to have again.
Lastly, our room had a persistent unpleasant odor. We reported it to housekeeping multiple times, but nothing was resolved during our stay.
Olga
於 2025 年 7 月住了 6 晚
10/10 有夠讚
DONNA
家庭旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was nice and clean. Felt safe
DONNA
於 2025 年 7 月住了 4 晚
8/10 不錯哦
Cedric
家庭旅遊
2025 年 7 月 30 日
喜歡:員工素質
The property was nice and the staff was very helpful. The pool chairs pillows was riddled with bird poop and need to be cleaned or replaced and the breakfast options was limited.
Cedric
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Jacqueline
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel always have a good time when l stay there love the rok hotel this is my second time staying there and will be comming back in Xmas 😁😁
Jacqueline
於 2025 年 7 月住了 5 晚
8/10 不錯哦
Heather R
2025 年 7 月 22 日
too many strays and homeless men around
Heather R
於 2025 年 6 月住了 6 晚
10/10 有夠讚
Cavel
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was great being around kingston i could walk everywhere i wanted to go
Cavel
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Charan Kumar
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Charan Kumar
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Bheesham,Winnipeg
團體旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was spacious, very clean.
The rooms are beautifully decorated ...the art work for example.
Also, the room seems very spacious.
Bheesham
於 2025 年 7 月住了 5 晚
10/10 有夠讚
Kevin O
2025 年 7 月 16 日
喜歡:住宿環境和硬體
Good property
Kevin O
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Oscar
2025 年 7 月 15 日
Oscar
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Christoph Max Gerhard,Panama
2025 年 7 月 14 日
Christoph Max Gerhard
於 2025 年 7 月住了 7 晚
8/10 不錯哦
JOEL BEKENSON,spring valley
2025 年 7 月 14 日
喜歡:整潔度、設施服務和住宿環境和硬體
This is my third time staying with them and the staff is always courteous from the front of the main entrance all the way to the front desk restaurant even the cleaning staff. Room appear small but appealing and clean. Theres on site dining but wish some shake up in both the breakfast menu as well as the a la carte menu
JOEL BEKENSON
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Tori
家庭旅遊, 親子旅遊
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Loved my stay, front desk was super helpful
Tori
於 2025 年 6 月住了 2 晚
4/10 不太好
Tasha
家庭旅遊
2025 年 7 月 12 日
不喜歡:整潔度、設施服務和住宿環境和硬體
For the purpose of my trip, the location was good because it was easy to get to the airport. The cleaning of the room was inefficient, the floor specifically was extremely dirty because my white socks turned black, and the worst thing was the food, the pizza has too much cheese so it was heavy and the dough was not cooked, the chicken breast had no flavor, and very dry.and the mango sauce also has no flavor, the burger was small (the patty)and very dry. I called a taxi and had to cancel and was charged a $50 fee, this was also terrible experience because I cancelled maybe 15/20 minutes and I was told that they planned their whole day already. I would not be coming back and I certainly would not recommend this hotel.
Tasha
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Chioke
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great people, great hotel would recommend!
Chioke
於 2025 年 7 月住了 4 晚
10/10 有夠讚
TENNYSON,BROOKLYN
2025 年 7 月 10 日
TENNYSON
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Kathy
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度、員工素質和住宿環境和硬體
We enjoyed our five-night stay at the ROK Hotel Kingston, Tapestry Collection by Hilton. We upgraded to a two-room suite with a balcony that faced Kingston Harbor. From our windows we watched the shipping traffic, the fishermen, and the pelicans. There is a park across the street from the hotel and the Jamaica National Gallery is also within easy walking distance.
We ate at all three eateries in the hotel, and all the food was delicious. The staff that assisted us throughout our stay, throughout the hotel, were super nice and helpful. All of the employees are amazing professionals.
We liked the furnishings and lighting in our room. There were a few housekeeping and mechanical problems In our room and our son's room. A couple of the issues affected how we used the rooms. We gave a friendly and non-snarky list of the rooms' problems to the front desk employee. She said she'd give it to the hotel handypeople right away.
We'll stay at ROK Hotel Kingston if we're ever in Kingston again!