I booked 2 nights, as it was really ideal for my needs, 10 minutes from city centre, 10 from car rental, + free parking, though a tiny space.
I’d realised when I read the booking details email, that I’d mistakenly chose a room with a shared bathroom, so had tried by phone + by email with no success, to change to a room with a bathroom, so was set on doing this during check-in if possible.
As others have said, it’s a self-check-in system, where there’s two phone numbers on a hand-written sign stuck on the door inside the porch entryway, which when dialled, whoever answers gives the code to use to gain entry to the building.
The very helpful ‘Maggie’ answered my call straight away, stayed on the phone as I entered with the code she’d given, and while I located the reported bowl of keys to the rooms, and the key for room 9, my room.
At this point, I explained my error, asked to swap to a room with a bathroom…Maggie said “hold on a minute” then almost instantly said to take the key for room 3, and use that room, so really quickly and effortlessly, the room change was achieved. Thx. Maggie.
The room was perfectly adequate.
Bed and bedclothes were clean.
Loo flush was slightly iffy, but worked.
My shower was terrific!
2 clean folded towels with 2 small soaps atop them, wired-in hairdryer.
Small Kettle and makings for 2 teas and 2 coffees, with milk.
No fridge.
Small TV w remote, basic channels, but no BBC.
Window open and closed fine.
For the price, room 3 was fine.