While I appreciate Edinburgh was busy due to a big music concert, the marathon and it being a English Bank Holiday weekend, the hotel were clearly charging a premium which wasn't deserved!
For the price, I've experienced significantly better accommodation throughput the world.
Some of the opportunities :
- poor water pressure in the shower
- washbasin was cracked
- headboard was tatty and deteriorated
- brown stains on the net window curtains
- no complimentary bathroom extras
Thanks for taking time to review my concerns
David
於 2023 年 5 月住了 3 晚
4/10 不太好
真實旅客
家庭旅遊
2021 年 6 月 10 日
喜歡:客房舒適度
不喜歡:員工素質和住宿環境和硬體
Worst service Hilton hotel
Checked in at 3am and was told we can park off street as car park was full. Got the ticket on the next day.
Requested one bed but ended up two single bed as we travel with little one. The reception was so rude. How disappointed
真實旅客
於 2021 年 5 月住了 3 晚
8/10 不錯哦
真實旅客
2020 年 9 月 19 日
真實旅客
於 2020 年 9 月住了 2 晚
10/10 有夠讚
Gordon
2025 年 7 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very well, organized great staff perfect location for walking to tourist sites
Gordon
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Janani
家庭旅遊
2025 年 7 月 18 日
喜歡:設施服務和住宿環境和硬體
Comfortable family room for 3. All set up on arrival. Car park on site convenient. Near to restaurant and shops and 20 minutes to the castle.
Janani
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Karen
團體旅遊
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient location, friendly staff. Clean enough with breakfast. Mattress felt firm but they offered to change room or provide a quilt topper. Only had 3 hangers each for a 5 night stay and only one hand towel. (We shower & wash hair so require a hand towel for hair) only small negative points. The room had an ironing board, iron and hairdryer. Also a safe. Air con was good. Land across the road is a building site but we were at the back with flats behind. Plenty of places to eat, transport system great. Waverley station only 15mins away in taxi.
Karen
於 2025 年 7 月住了 5 晚
6/10 一般般
SZE HO
2025 年 7 月 14 日
Really need a fridge in the room
SZE HO
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Zena
家庭旅遊
2025 年 7 月 13 日
Hotel was excellent and very clean . Very quiet not to far from town centre . About 15 /20 minute walk
Zena
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Mark
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、設施服務和住宿環境和硬體
Great stay here for my wedding reception dinner in Edinburgh. The staff are amazing and the buffet breakfast had a great selection. Rooms clean and comformatable too!
Mark
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Swapna
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A pleasant stay.
Swapna
於 2025 年 7 月住了 3 晚
6/10 一般般
Pam
情侶出遊
2025 年 7 月 5 日
喜歡:整潔度、設施服務和住宿環境和硬體
The room was comfortable and very clean.
The one thing I didn't like about the room was the sliding door which is shared between the wardrobe and the bathroom. It kept opening whilst someone was in the bathroom! not good! a magnetic lock or a lock that worked to ensure the door stayed in place would have been good.
Pam
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Helen
2025 年 7 月 4 日
Helen
於 2025 年 7 月住了 1 晚
6/10 一般般
Fiona
家庭旅遊
2025 年 7 月 3 日
The bathroom had a terrible smell of sewers . Buffet breakfast wasn’t great awful scrambled eggs and more than once they ran out of croissants .
Don’t think I’d stay here again for the price I paid
Fiona
於 2025 年 6 月住了 3 晚
8/10 不錯哦
Lindsay
商務旅客
2025 年 6 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet despite being at capacity. Not much choice at breakfast (I was quite late though!).
Lindsay
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Janet
情侶出遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I’d absolutely stay here again. The staff was so kind, fun, and helpful. Breakfast was great. From Princes St the bus brought us within a two minute walk. Wish we had eaten in the Lebanese restaurant there in the lobby.
Janet
於 2025 年 6 月住了 4 晚
8/10 不錯哦
VU
情侶出遊
2025 年 6 月 27 日
喜歡:整潔度、設施服務和住宿環境和硬體
Too far from bus stop from airport
VU
於 2025 年 6 月住了 3 晚
10/10 有夠讚
Susanna
2025 年 6 月 26 日
Susanna
於 2025 年 6 月住了 1 晚
2/10 很糟糕
barbara
2025 年 6 月 25 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Finestre chiuse fisse struttura vecchia camera scarsa poco pulita
barbara
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Aniko
2025 年 6 月 25 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ich kann jedem empfehlen
Aniko
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Aniko
2025 年 6 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Aniko
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Lesley
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The front desk was friendly and professional.Rooms comfortable and spotless. Breakfast buffet was exceptional.
Lesley
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Elaine
家庭旅遊
2025 年 6 月 22 日
喜歡:整潔度、設施服務和住宿環境和硬體
Comfortable with good air conditioning which was much appreciated during the warm weather, and pretty convenient for Haymarket station. Friendly, helpful staff.