「Wonderful house within walking distance of the city. Very comfortable bed and good shower. Lots of counter space in the bathroom which is handy. The breakfast was delicious with a cold buffet and a la carte hot breakfast items to order. The owner was so generous and did a load of laundry for us even though it was the day we were leaving. We hadn’t realized that laundry was an option, so it kept us from having to find a laundromat in the city.」
「Great location in centre of Inverness. Rooms are well designed, clean and well thought. Much better than standard hotel. Simple set up and effortless. 」
「Nothing wrong with it except that I was suppose to be booking a Best Western Hotel, but while it is indeed a Best Western, they put me in a another small house next to the main Best Western building. There are 4 rooms in the small house and is 30 seconds walk away. It does not feel like I am living in a Best Western hotel.」
「What a stunning place! We’ve been driving around Scotland for a week this is the only place we said we’d come back and stay as a base to travel from. Our room was enormous, such a bonus to have a kitchen. Beautiful gardens. Thank you to the owners!」
「I stayed in three different hostels for my first Scotland trip. This is the best one out of the three. Definitely I will return during my next visit to Inverness. This hostel was the only one that could accommodate my request for a lower bunk bed, which I greatly appreciated, as I needed to wake up in early morning.
Location:
Very affordable rates and just about 15min walk from the town center. It is easier to walk from Morrison, and for those needing to travel to the airport, there is a bus...
「Good environment! Can see Inverness castle and the river right in front of us!
The room is nice and well equipped!
The breakfast was running out at 8:30am so we couldn’t get much. Not worth to buy breakfast if you get up after 8am. 」
「We really enjoyed our stay and thought the house was really nice.....however, the single beds desparately need new mattresses to the extent where one of my children opted to sleep on the floor rather than on the springs of the mattress. 」
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."