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"The staff were absolutely excellent in every way and were the best thing about the hotel. Thanks to all the staff for being so helpful and so friendly. The breakfast was good in terms of choice and availability. The fruit could have been fresher. The bar area was great and offered great services and refreshments. Just a couple of small things re the room which explains why I didn’t give 5 stars. The pillows were very hard - we were a big party and had several rooms and everyone had that same feedback. Also my half of the bed was on a slope. The shower head was immovable so you have to wear a shower cap. However it was clean and the towels were changed daily. The parking wasn’t particularly easy. It’s great if you’re staying the weekend as there’s a fantastic rate at Nottingham station for that, but outside of that, navigating parking can be tricky."

"Room upgrade very good "

"All good except breakfast. Food lukewarm and large party of golfers made so much noise we had to leave. Cannot blame hotel for this, but staff did nothing to ask them to modify their behaviour. Room good, wifi good, no other issues and good value."

"We were given a room that having viewed others friends rooms was the worst, we had a very small room that was cold and asked for a heater and a view of a roof that was very dilapidated, not sure if we got the worse room because booked through Expedia also we had stuff left in the room from the previous guest"

"Hotel and facilities fantastic"

"The room was excellent, comfortable and everything you would need. The hotel is within the Uni campus and a short drive into thectown centre. The spa facilities were excellent we enjoyed the steam room, sauna, pool and jacuzzi. The changing rooms are well equipped. Great relaxing stay. "

"Ive stayed in many hotels around the world and this is amongst the most horrific if not the most horrific hotel Ive ever stayed in. The room I stayed in was beyond basic, grubby, poorly maintained with possibly the worst outlook Ive had (industrial pipes). The walls are paper thin and you can hear quiet conversations in the hotel through the doors. The insulation in non-existent. Its also a hotel used by lots of people going drinking or clubbing late and people come in at all hours (fair enough) but because of the terrible insulation, its impossible not to get woken. The parking is hard to find and is also charged at full city centre rate and the hotel has no concessions."

"Good hotel, nice bar, good staff and a very nice breakfast selection."

"Limited on site parking so plan ahead. Also during match days the hotel restaurant was overwhelmed and service did suffer."