Really poor experience with the staff at this hotel. The TV within the room allows no access to plug in a HDMI cable to connect your laptop, you can only watch the free channels on the tv and the tv isn’t a smart tv. If you want to watch films you have to pay additional and for brand such as Hilton this is very poor and disappointing, when we asked the staff what could be done the were rude and not every helpful saying the hotel is as it claims. The hotel manager advised that we could checkout but that’s all he could do to help. The lady on the front desk was rude upon check in and overall very dissapointed with the way we have been treated. For a double tree Hilton I won’t be visiting here again due to how unhelpful the staff were. We could smell cannabis in the corridor and had to report it twice until it was dealt with. Very disappointed.
Venisha
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Zobia
家庭旅遊
2025 年 7 月 16 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very limited disabled parking
Zobia
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Shawna
2025 年 7 月 13 日
Shawna
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Rhiannon
團體旅遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely check-in staff, delicious warm cookie on arrival and an ice cream in a heatwave was most welcome. The room was spotless and such a comfortable bed. I wouldn't hesitate to use this hotel again and recommend to others.
Rhiannon
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Mark
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant helpful and friendly staff.
Breakfast was amazing and the waiter a great entertaining host.
Good night sleep.
Lovely decor in the communal areas and very comfortable.
Nice to see the birds in the pond in front of the hotel.
Mark
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Mark
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Mark
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Nitin,Birmingham
2025 年 7 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Thank you for the warm hospitality during my stay. Everything was well taken care of, and I truly appreciated the excellent service. I look forward to staying with you again! Special thanks to Rakhi ma’am for sorting everything.
Nitin
於 2025 年 7 月住了 2 晚
8/10 不錯哦
John
情侶出遊
2025 年 6 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pillows are rubbish. take your own. Other than that, it was lovely!
John
於 2025 年 5 月住了 2 晚
4/10 不太好
Hameed
2025 年 6 月 9 日
Hameed
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Toni
情侶出遊
2025 年 6 月 9 日
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent room and staff as always. We come here regularly and are never disappointed.
Toni
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Alex
2025 年 6 月 9 日
Alex
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Melissa
2025 年 6 月 8 日
喜歡:整潔度、員工素質和住宿環境和硬體
Free parking
Melissa
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Adelesio
團體旅遊
2025 年 6 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very great Design
Adelesio
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Nitin,Birmingham
商務旅客
2025 年 6 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff is really good
Nitin
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Taiwo
商務旅客, 家庭旅遊
2025 年 5 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel
Taiwo
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Stacey
2025 年 5 月 25 日
Stacey
於 2025 年 5 月住了 1 晚
2/10 很糟糕
Lincoln
2025 年 5 月 22 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Musty odor, bathroom not clean, no modern charging accessories
Lincoln
於 2025 年 5 月住了 1 晚
4/10 不太好
Timothy
情侶出遊
2025 年 5 月 22 日
喜歡:員工素質
不喜歡:住宿環境和硬體
The room ventilation didn't work, so it was airless and like a sauna. They said they had no other rooms, so we barely slept. They gave us free breakfast as an apology, but I would have preferred a night's sleep. For what they charge, they could afford a maintenance check on the room before letting it out. Very disappointed.
Timothy
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Mohammed
親子旅遊
2025 年 5 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel in a convenient location within Nottingham, not far from City Centre. Close to the M1, was really easy to find. Free parking was a massive plus, with loads of bays both at the front and back of the hotel. Check in was very straightforward and was also offered an Digital Keycard to access my room from the Hilton App. The room was very clean and tidy with sufficient amenities. Only criticism here is, it would have been nice to have some free bottled water in the room on arrival. Housekeeping was really on top of it and kept our room pristine during our stay, replacing bedding and towels etc. Would definitely stay here again.