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"The hotel has real potential,we got upgraded free of charge to a suite. However it wasnt that clean. The bed & bathroom was, but the bedside table was dusty, and where the tea & coffee is kept there was spillages which hadn’t been cleaned. Also dents in the wall,and the carpet needed a good clean. Bed was very comfy though and room was nice and spacious. Just needs a deep clean and a furniture re do! "

"Excellent value for money stay just on the outskirts of Bath directly in the river. Very well appointed single room and a very nice continental breakfast. Very friendly staff. Parking is chargeable which I'd missed but still good value. I would return"

"Checked in on Friday, and told that there was a half marathon on Sunday which meant we could not use the road from 7.30. That meant for us, really no point staying as would need to leave before that. So we checked out on Saturday - reception seemed to agree this was sensible and no other option. Then they would not agree refund - seems unreasonable to me."

"Location. Great. Parking was a 10 minute walk. Stayed 2 nights "

"Clean and spacious room. Comfortable beds, no noise from the street. Very centrally located hotel, near restaurants, pubs and cafes. Good breakfast selection. Helpful and welcoming staff. Nothing negative to say - my partner and I really enjoyed our stay and would come back without any hesitation! "

"Great motel. Really easy to check in and out. Great electric car charging over night. Really spacious and comfortable room. Very helpful staff. I will be using them again."

"We thought the complimentary cheese and crackers, which were delicious, were a really nice, welcoming touch. The buffet breakfast looked really good. Book a day in advance for a discount."

"The hotel is very nice and the grounds are beautiful, staff are very good, helpful and friendly, However the spa and pool are in need of a refurbishment/clean, some of the furniture in are room needed replacement, more like 4*, however still very nice place to stay,"

"Room was ok car park was a bit sketchy a lot of broken glass from previous cars who had their windows smashed - staff just joked about the car park and how it was park at your own risk anyway. Breakfast was good I liked the omelette station but coffee was dire! WiFi was really poor and gave up with it in the end. "