Quiet,easy access,good size room.Bathroom water was not hot enough
Ross
於 2025 年 8 月住了 1 晚
8/10 不錯哦
Lindsay
2025 年 7 月 28 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean welcoming Hotel great Location and real value for money
Lindsay
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Michael
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very new and clean, nice staff, and a great buffet breakfast!
Michael
於 2025 年 7 月住了 2 晚
6/10 一般般
ashia
親子旅遊
2025 年 7 月 19 日
喜歡:整潔度和住宿環境和硬體
This is a lovely, hotel. My disappointment was the reception staff who were not very helpful. I wanted to change my room as i had an awful and disruptive sleep due to some drunk women knocking on our door at 3am! (I also had my young child with me)
So when I made a complaint to the young girl at the reception in the morning at breakfast, and asked if i could be given a quiet room. She replied "oh really? you wont hear anything today as the girls are leaving" no apology or an acknowledgement to this matter was given. She just brushed it off.
The next night we were woken up at 4am with crows pecking at our window. I understand that nothing can be done about this, but maybe consider a quiet room if you are visiting thia hotel.
The kitchen staff were super friendly.
They really need to work on their front of house staff... they are very "blend" ..no very child friendly. 🙄
When i was leaving i asked the gentleman at the front desk if he could help me with my luggage as i have issues with my back. He sent a much older lady, and when we walked passed him he said "oh why are you doing it, get the young ones to do it" she replied they are having their break".
He seemed quite cold towards her.
He really could have helped but didn't. The hotel was very quiet so no rush.
If i was given a quiet room then maybe my experience would have been a better one.
ashia
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Linda
2025 年 7 月 18 日
喜歡:整潔度、員工素質和住宿環境和硬體
High quality stay, food was good, service was excellent, staff were fantastic we had an issue with the electrics going off but that was resolved in 5 minutes no problem, room was brilliant the only thing missing in the room I would say was a mini fridge for personal use would be good but everything else was perfect.
Linda
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Bhavan
商務旅客
2025 年 7 月 17 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff. Oliver on check in was great.
Bhavan
於 2025 年 7 月住了 1 晚
10/10 有夠讚
michelle
家庭旅遊
2025 年 7 月 6 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel great location
michelle
於 2025 年 7 月住了 1 晚
10/10 有夠讚
jerry
2025 年 7 月 6 日
jerry
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Susan
2025 年 7 月 6 日
喜歡:整潔度、員工素質和住宿環境和硬體
Modern hotel with great restaurant. The room was clean and spacious.
Susan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Verlaina
2025 年 7 月 3 日
Verlaina
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Steven
商務旅客
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great and clean hotel. Lovely rooms and staff are good.
Steven
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Stacey
團體旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel very clean smells fresh breakfast sausages was to well done quiet hard asked kitchen staff for boiled eggs but didn’t realise you got to request them with is silly as people not a lover of scrambled egg or fried egg and surprised there was no tomatoes breakfast options but apart from that, I give it a five star
Stacey
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Davidde
2025 年 6 月 28 日
Davidde
於 2025 年 6 月住了 1 晚
4/10 不太好
Tom
2025 年 6 月 18 日
Tom
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Jane
團體旅遊
2025 年 6 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff were very pleasant and helpful. Especially the breakfast Maitre D who went out of his way to be helpful and add tomatoes to my full English breakfast.
Not so helpful on overnight resident parking charges at £12 per night. Quite an unpleasant surprise!
Jane
於 2025 年 5 月住了 3 晚
10/10 有夠讚
CONSTANTIN
親子旅遊
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice, clean, profesional!
CONSTANTIN
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Leon
家庭旅遊
2025 年 5 月 25 日
喜歡:整潔度和住宿環境和硬體
Nice enough hotel, clean and tidy. Not worth the money we paid but priced dynamically due to event demand!
Leon
於 2025 年 5 月住了 1 晚
10/10 有夠讚
David
情侶出遊
2025 年 5 月 24 日
喜歡:整潔度和住宿環境和硬體
Lovely clean hotel, very friendly and polite staff, will definitely be back again
David
於 2025 年 5 月住了 1 晚
6/10 一般般
Mike
2025 年 5 月 14 日
Mike
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Shaun
2025 年 5 月 7 日
Every was clean very good service would stay again
Shaun
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Christopher
家庭旅遊
2025 年 5 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Christopher
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Anjali
家庭旅遊
2025 年 5 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable stay but a few irksome niggles
Overall the hotel and rooms were spotlessly clean and smelt great. Very friendly staff in restaurant on morning for breakfast - a lovely older lady (unf didn't get her name) showed us around, checked our dietary requirements and was generally very warm and welcoming putting the whole family at ease. Despite having 200+ guests for a Kwik fit conference, she was still friendly and helpful. Another gentleman ?Tomasz on realising the coffee machine wasn't working properly made me a cappuccino from the bar that was lovely. Food was also delicious, good selection and nice veggie sausages. Overall very pleased. Beds and bedding including the single cot ones in family room were very comfy. Elemis toiletries lovely touch.
Only 2 niggles that are not clear when booking online - despite pre paying we were expected to put down a £50 refundable payment in case of any damage (makes sense for a luxury hotel or one with a stocked mini bar, but seemed excessive here). Secondly you have to pay £12 per night for parking. This info is available online when you search but is not obvious and is not on the booking confirmation. Plus in multiple places it just says parking or self parking and doesn't mention the surcharge clearly everywhere. The principle of paying for parking when you already pay for the hotel room and when space is hardly at a premium, seems wrong too. Understand it is walking distance from ICC but as a hotel customer it is hardly like we can park elsewhere for free. Irksome.