No extra towels also it was promised
Old and smelly building bad service in room
Paul
於 2024 年 5 月住了 2 晚
8/10 不錯哦
Steven
家庭旅遊
2024年5月6日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chain hotel. Good value. Location great. Clean. Room was not ready at check-in time. Substantial street noise at night. Ask for room in back of hotel.
Steven
於 2024 年 4 月住了 2 晚
6/10 一般般
Nicola
團體旅遊
2024年5月6日
Location is excellent, just a short walk to all the major sites. Housekeeping was very poor and in our group of 8, none of us had our rooms made up. We complained and eventually someone came to do our room.
Nicola
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Stuart
情侶出遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In house restaurant food was fantastic! Staff very nice. Polite and helpful. Quiet rooms despite big tourist groups staying at the hotel. Perfect location right in the city centre. No free disabled parking bays however there were two disabled bays in front of the hotel but these are not bookable. There is a NCP car park beneath the hotel which costs £50.00 for the weekend. We requested a room with twin beds and was given an ‘accessible’ room to accommodate wheelchair users which didn’t apply in our case. The downside to this was the bathroom sink was very low done as was the loo and loo roll holder. Would highly recommend. Not cheap but worth it.
Stuart
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Lyndsey
親子旅遊
2024年4月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good hotel for families. Very welcoming staff.
Lyndsey
於 2024 年 4 月住了 2 晚
6/10 一般般
Natalie
親子旅遊
2024年4月5日
不喜歡:住宿環境和硬體
Hotel insisted I pay on arrival even though I’d already paid via Expedia and showed receipt!
Rooms certainly not up to standard, smelt mouldy and damp in room, seals around window were filthy. Rusty bin in bathroom and damp patches on wall and ceiling in bathroom. We stayed in room 350.
Only one reception staff member at peak check in time! Hotel really needs to step up and refine their offering to suit what they say they provide
Natalie
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Suk Ping
家庭旅遊
2024年4月1日
喜歡:整潔度、員工素質和設施服務
Breakfast is excellent good, quality and quantity in excellent standard