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"Poor cleaning"

"We stay here as often as we can. It’s home away from home. Super spot on the ocean. Lovely pool. We love the restaurants and the new updated bar with live music on the weekends."

"The room was not huge but quite well-equipped. Photos did not show that there was an induction hot-plate with pans, very useful. There was a lot of smoking around the hotel with no attention paid to the 7 metre law. The staff could have been more proactive about this but clearly cater to an Asian clientele that is used to smoking right outside doorways. As a result be prepared to hold your nose entering the property and wading through cigarette butts at the side entrances. In addition, it is clear that some suites are rented out to people on social assistance. At first we thought having the Galloping Goose trail right outside our room was an advantage however we quickly realized it wasn't since it is essentially a homeless camp. Our toilet plugged up for no apparent reason, however staff were quick to remedy the problem."

"My go to hotel when I go to Victoria."

"Clean rooms, modern bathroom, friendly staff."

"Amazing stay! Very helpful staff"

"Everything about hotel was excellent"

"Ok"

"Excellent harbour view . Very clean . Helpful staff ."