Find Hotel with a Concierge in Dublin, OH

"We haven't been here in 7yrs so to see the renovations that were going on back then was great! The bag that contained the extra bedding for the pullout couch bed did not have a sheet or a pillowcase. It was almost 10pm so I went to the front desk to ask for them & was told "Our cart is not ready for another hour or so but come back then & we can get that for you" I was not making my 10yo son stay up any later so we made due with what was in the room. Next time just go & grab what's necessary (& should already be in the room) to make your guests comfortable"

"No soap, not enough towels and no water in the room. Asked the front desk guy about the water and he could only shrug so I bought 2 waters from the overpriced gift shop. 1.5/5 (relative to the price)"

"The rooms were very clean and the staff were polite and helpful."

"Great beds, terrific coffee in the lobby, convenient to locations we needed. Staff was friendly and helpful"

"We were not apprised of the “rooms are cleaned every 3 days” policy. The bedding was never changed and we had to request towels for the room. We requested service for the duration of the stay which was not honored. This resulted an uncomfortable stay.Also the toilet flush handle needed replacement but a fix was improvised with electrical tape."

"Friendly staff & nice, clean facilities"

"Easy check in, clean room, delicious breakfast, Friendly staff"