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"Great hotel stay for a family. Unfortunately, the airline lost our luggage and it was convenient to have the mall right next door as well as lots more stores around us. We rented a car and there was free parking. Beds were great and air conditioning worked great, the only thing I wishes was there was a kettle as we are tea drinkers but not a huge deal "

"Wonderful view and comfort."

"Very cool cozy and extremely private. "

"We had a very dangerous experience at this hotel. During the night, I had a severe allergic reaction and needed to leave to get medication. We discovered that the hotel gate was locked with a large chain and padlock, and there was no staff, no security, and no way to exit the property. We tried contacting the hotel by email around 2 AM and WhatsApp around 5 AM — no response at all. We were effectively locked inside during a medical emergency. The next morning, the front desk staff (Monica) told us the gate is locked at night for “guest safety.” However, locking guests inside without any emergency exit or staff available is extremely unsafe. We had no choice but to leave early and book another hotel to get medical care. This situation could have been much worse. I am posting photos of the lock and chain so others can see. Please be aware before booking. P.s. I don't want to be unfair to the restaurant and restaurant staff. The food and staff at the restaurant was amazing. Thank you for taking care of us. "

"The hotel does not have an exercise area and very few bilingual staff. Very friendly and accommodating. "

"ROOM WAS VERY NICE AND CLEAN, POOL KIND OF SMALL"

"Todo fue perfecto "

"Room was spacious and clean, the staff were super nice and helpful, from the doormen, front desk, housekeeping, and restaurant staff. The pool was clean, not crowded and fun for the kids. The Premium Lounge for snacks and refreshments available throughout the day was a nice surprise. Breakfast was good. It’s an older hotel, but generally well maintained, and the location is convenient, across from Bambu City Center mall. The Bambu City Center was also a meeting spot for our tour company, so that was very convenient. We had a great time in El Salvador and enjoyed our stay at the Barceló San Salvador. "

"Bathroom was dirty Oudated room Front desk was not helpfull AC was not working at first No towels, no soap Extra fee for checking in early Water was shut off the day we were going to check out "