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"Stayed at unit number 4-firefly Ridge. Unit was perfect – only downside is parking for this unit is not level. A very small item for an overall outstanding 2 nite visit. I would definitely come here again next time I'm in the Hot Springs area."

"The staff was friendly and the koi pond was super cool. However, our room only had 2 pillows, a thin woven blanket, and a sheet. The bed was also very uncomfortable and squeaky. The room was mostly clean but the shower curtain did have spots of black mold on it. The view was pretty but I don’t really feel like the room was worth the price we paid for it. We will be staying somewhere else next time we come to hot springs. "

"When we arrived at 11pm that night. Doors were locked knocked for 15 mins. Thank goodness another person staying at the hotel seen us and let us in. Guy behind the counter didn’t care, didn’t greet us, didn’t apologize, very cold and borderline rude. This is our second year staying at this hotel and I’m not sure if we’ll book again when we come back next year. the morning lady who also stocked the breakfast was absolutely amazing and gave our daughter some food to feed the turtles. Room was clean, water didn’t get hot in the shower. Friendliness and customer service will go a long way. Don’t know who the guy behind the counter was at night, but he absolutely sucks at his job. I don’t even care if he owns the hotel. "

"A bit out of the hustle and bustle but well worth it for a nice stay. Our only complaint was that the commode was vry low. "

"N/A"

"Friendly staff but the rooms needed some work. "

"Clean but worn. Carpet needs to be replaced or removed. The view was lovely "

"We didn't eat breakfast but I wish we had time to. We had a early game. We will definitely be back. The staff were so friendly and accommodating. "

"Views from the room, amazing! Cast a reel within feet of your back door. Launch your boat on property for free. My room #4, was cute and very tidy. The grounds were well maintained. Communication was clear and quick to respond. The ice machine was convenient and there was a washer and dryer available as well. We were super happy. Only 1 drawback, the beds were "just ok" as far as comfort goes. Not horrible by any means, just not great. I would 100% recommend a stay here and I would definitely return. "