搜尋最佳肯亞住宿訂房優惠

「Very convenient airport hotel, perfect stay. The meals were delicious, and the rooms were beautiful and comfortable.」

「The best hotel and resort in Mombasa area! All rounder champion.」

「staff are friendly, very nice environment, walking distance to the near by beach, good swimming pools. India and beach side restaurants' food are delicious 」

「​« Un superbe hôtel avec des chambres extraordinaires. L'équipe est toujours aux petits soins pour les voyageurs. Rien à redire ! Cela fait maintenant 4 ans que nous venons ici et c'est à chaque fois un pur bonheur. »」

「Certainly not five star more like three or four. The staff are very helpful and pleasant and is the only reason it could be four star but generally three star because the food is the same everyday. surprisingly you have to pay extra for shellfish seafood even on all inclusive package which I find strange as a coastal hotel and access to an ocean full of crabs and prawns.」

「这家蒙巴萨临海的酒店是朋友推荐我们来的，确实不错，服务很热情友好，离海边超级近，整个度假村很大很方便，各项设施很全面，潜店就在海边，浮潜体验很好，船上服务人员很不错，我的手机丢在餐厅幸好有工作人员帮我保存，总之是个不错的地方。」

「I have stayed at the Serena several times over the past 20 years. In fact, of the 80 countries I have visited the Serena in Mombasa is still my favorite place in the world. The staff, including front dest staff (namely, Althuman) and the wait staff are outstanding. Many are long-term staff who have obviously been well-trained in customer service. The Maisha Spa is always worth a visit. The property is beginning to show signs of aging so I hope there are plans to upgrade it, while not loosing its...

「Went above all expectations. So kind and thoughtful, they even sent a room service cake for our honeymoon! Excellent service all around and would recommend it 100%」

「This pro」

「The lush greenery around the property is appealing. However, there was confusion over the reservation, which took a while to sort out. Gaining access to the room, we discovered there were no towels. It took us three calls to reception and an hour and a half wait before receiving the towels.」

「We took so long to check in even we arrived at 8 pm the rooms weren’t ready we waited for almost one hour to check in .. there is a huge miscommunication between staff to the point that they sent the deputy manager and the security to my room to ask me to check out on the day before my checking out and he was insisting. The toilet smelled so bad as if they never maintenance the building」

「Very good !」

「The breakfast is very good and as generous as life can be in Africa. The Kenyans there are well-mannered and helpful people.」