廣西提供禮賓服務的飯店訂房

「服务态度好」

「地理位置很好」

「We have mixed views on this Banyan Tree Property. The room and the grounds were lovely and very well maintained, including things for kids to do, however there were some key details lacking which means this property falls short of the standards we expect from Banyan Tree. Firstly the service was quite frosty and not as attentive as it could have been, I know there was a language barrier, but it doesn’t account for everything. Please note I would not put our butler in this category - Teresa was...

「方便」

「地點很好」

「豪华江景房，给我安排了2二楼，正对面两棵高高的大树，什么都看不到。预定好后，包括出行之前，都打电话沟通了，希望能安排个景观好一点的，结果900多一晚，还不含早的豪华江景房，就安排成了这样！真的好后悔。 整个酒店的设施就是最基本的老式五星酒店的标准，没有任何出彩的地方。 泳池的水不怎么干净，服务人员很默然和冷淡。晚上给客房服务打电话，让送两瓶水过来，催了两次都没送到，结果口渴的睡着了。第二天早上醒来后，口干舌燥，索性自己去拿水。看到2楼的客房服务人员，我说麻烦给我几瓶水，服务员居然说，我们只能提供两瓶，你要的太多了。我和她解释，我昨晚就等你们送水过来，你们一直都没送过来。。。。后来服务员不情愿的给我三瓶水。要知道我住了3晚，都没有要求客房打扫，按理说，水不是每天都要补的吗?总的说来，我也没多要你们这家五星酒店一瓶水啊？！ 真的毫无性价比可言，绝对不会再光顾。」