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City Empire New Delhi

3.0 star property
Central hotel with free valet parking connected to a shopping center in New Delhi

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Experience the warmth of City Empire New Delhi, located near Red Fort and Rashtrapati Bhavan. Unwind on the tranquil terrace or pamper yourself at the hair salon, while enjoying convenient amenities like in-room WiFi, a snack bar/deli, sauna or steam room. With express check-in and out services plus valet parking you'll feel right at home.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Superior Room

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Premium bedding
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Premium bedding
  • 600 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | Premium bedding, memory foam beds, in-room safe, individually furnished

Family Room

Highlights

Balcony or patio
Separate dining area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
TV
Premium bedding
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the neighborhood

Map
3529, DB Gupta road, Near New Delhi Railway Station, New Delhi, Delhi, 110055

What's nearby

  • Jama Masjid - 2 min drive - 1.9 km
  • Chandni Chowk - 2 min drive - 1.8 km
  • Gole Market - 2 min drive - 1.8 km
  • Red Fort - 3 min drive - 2.6 km
  • Gurudwara Bangla Sahib - 3 min drive - 2.9 km

Getting around

  • New Delhi Station - 5 min walk
  • New Delhi Metro Station - 11 min walk
  • Ghaziabad (HDO-Hindon) - 45 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Darbar - ‬11 min walk
  • ‪Allure resto bar - ‬3 min walk
  • ‪New Mount Everest Restaurant - ‬8 min walk
  • ‪Tadka - ‬8 min walk

About this property

City Empire New Delhi

Hotel near Chandni Chowk
Located close to Red Fort and Rashtrapati Bhavan, City Empire New Delhi provides a terrace, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi and a snack bar/deli are available to all guests.
You'll also find perks like:
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A vending machine, multilingual staff, and a 24-hour front desk
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with hydromassage showers and designer toiletries
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and separate dining areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 200 per person
  • Snack bar/deli

Things to do

  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 500 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 200 per person
  • Rollaway bed fee: INR 500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number HTL/DCPLic/2017/77

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Empire@ New Delhi Railway Station Hotel
City Empire lhi Railway Hotel
City Empire New Delhi Hotel
City Empire New Delhi New Delhi
City Empire New Delhi Hotel New Delhi
City Empire@ New Delhi Railway Station
City Empire at New Delhi Railway Station

Frequently asked questions

Is City Empire New Delhi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at City Empire New Delhi?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at City Empire New Delhi?

Check-out is at noon.

Where is City Empire New Delhi located?

Located in Paharganj, this hotel is within 3 mi (5 km) of Chandni Chowk, Red Fort, and India Gate. Rashtrapati Bhavan and Lodhi Garden are also within 6 mi (10 km). New Delhi Metro Station is 11 minutes by foot and New Delhi Airport Express Terminal Station is 11 minutes.

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City Empire New Delhi Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 17 out of 48 reviews
Rating 8 - Good. 9 out of 48 reviews
Rating 6 - Okay. 10 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 8 out of 48 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Clean Atmospheric Hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Sotaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hospitality.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bhavneet

Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 2 nights in Dec 2024

10/10 Excellent

Traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable to Stay

Rooms were clean, and hotel staff were very prompt whenever I asked for their help (Organizing auto, food arrangement etc.). It is very close to the railway station. According to the hotel staff, it is safe to walk around the area before 9pm. Uber car did not have any problem finding this hotel as long as you type the right address. I would come back to stay here again!
Stayed 2 nights in Sep 2018

2/10 Terrible

Feryar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were not ready , dirty terrible,
Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the photos shown were taken at least ten years ago, nothing is true when you walk in. All the rooms are exceptionally tiny, so you can’t even walk around the room. There is not even a wardrobe or space to keep your suitcase or clothes. The air conditioning is very poor and you have to call the reception every time to switch it on. There was no extractor fan in the shower. They highlighted far too many facilities but when I went nothing was there. They simply asked me to go to the nearest slum for everything. The breakfast was absolutely disgusting.. overall I had a such a horrible experience and it’s completely waste of money..
Stayed 2 nights in Mar 2024

6/10 Okay

Takuya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋が汚い　歯間ブラシが二つも落ちていた
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Staff & service

駅に近い

デリー駅に近くて、朝食付きでリーズナブル。お湯は出るが、バスタオル以外のアメニティは無し。
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar con mucho ruido

No me agrado la estadía en este hotel
Stayed 2 nights in Mar 2020

6/10 Okay

Randy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Not too clean, no amenities in the bathroom. No hot water in the shower. Bad smell in the room.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
iT WAS FINE THANK YOU THOUGH A SMALL HOTEL THINGS WERE FINE AND NEAT
Stayed 2 nights in Feb 2020

6/10 Okay

Jens

Liked: Cleanliness, property conditions & facilities

Cheap clean and good

A hotel placed close to the main train station. And close ti main Bazar Road with lots of shopping experiences. Breakfast is not much to explore. Soundproofing is non existent. But a hotel to recommend if you want a good, clean, cheap hotel with relatively good service in New Delhi.
Stayed 4 nights in Feb 2020

8/10 Good

Josiane

Liked: Cleanliness, staff & service, property conditions & facilities
Près de la gare Personnel agréable Bon petit déjeuner copieux
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
この価格としては期待していた以上に良い印象です。 スタッフの対応は丁寧で、チェックインはスムーズにできました。 基本的なアメニティはそろっており、ペットボトルも2本付いています。部屋は清潔感があり、快適に眠れました。 不満点を挙げると、TVが付かない、バスルームの換気扇が動かない、電気のボタンがたくさんあるが、どの機器、照明に対応しているのか分からないといったところです。 いずれもそれほど大きな問題とは思いませんでした。 立地はニューデリー駅からすぐ近くで便利な所です。 大通り沿いなので迷うこともありませんでした。
Stayed 1 night in Jan 2020

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I picked this hotel because of it’s proximity to the Railway Station. The train trips I booked all seemed to leave early in the morning & it was a short 2 minute walk to the station with no need for a tuk tuk. This was a great convenience for me & meant that I could say in bed just a little longer. The staff provided good service & even knocked on my door to present me with a lovely slice of cake. This was a clean & basic hotel & reasonably priced. It did the job for me & I would stay there again.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Not much toilet paper. Tv didn't work. Shower not to western standards. Tea and coffee was good though. Pre Arranged driver to pick us up from airport never turned up. Breakfast overpriced. Staff service was average
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness

A WELL-LOCATED PLACE BUT DIRTY

Pros: Great location, good-helpful staff, and excellent tour-driver. It is better and cheaper to take the driver the hotel offers to do sight-seeing and to go to places like Agra and Jaypur, instead of taking the train. Do not try to buy tickets on-line; it is a nightmare and American cards are not accepted for some reason. Stay away from travel agencies since their prices are too high. The hotel is close to Connaught Place, and we recommend to take the Tuk Tuk instead so you will not be harassed by people selling you stuff or working for agencies. You can see all the main attractions in Delhi in three days. Cons: Breakfast was always Indian style (with curry and spicy). Everything was always dirty (plates, glasses, silver ware, etc.) despite the fact that we pointed this issue out many times. The room is also hot. The rooms of the hotel may be cleaned upon request, and when they do it, it is not properly done. The bathroom has no curtain, which gets the bathroom wet all the time. We asked the TV to be fixed and they did not do it properly. Also, when the tour-driver takes you to do sight-seeing, at lunch time the restaurants do not let him eat with you. Bosses mistreat workers. And we did not like that. We always invited the driver to eat with us. Many people in India still have to learn the lessons from Mahatma Gandhi. We let the manager of the hotel know what we thought about discrimination and mistreatment.
Stayed 7 nights in Aug 2019

2/10 Terrible

ASH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is not a 3 star hotel as claimed by orbitz. Staff is very unprofessional and lying about the available facilities. Pictures of the room are misleading as they do not reflect how small the rooms are. To summarize, this hotel is a scam.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

NOT OK

The room is OK. The sheets are not very clean. The water is not clean. The neighborhood is messy and the restaurant is rare.
Stayed 4 nights in May 2019

4/10 Poor

Disappointed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC did not work and the staff wouldn’t give an extra water bottle even though we paid for an extra person. The bill ended up being 3 times the cost of the listing on Expedia and we were subject to a crazy amount of hidden fees. Would not recommend.
Stayed 1 night in May 2019

10/10 Excellent

Hangyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were really kind and the hotel facility is up to date in general
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
over all good The complimentary breakfast is not sufficient and also coffee has been served alongwith breakfast
Stayed 2 nights in May 2019

4/10 Poor

TANI, hyogo, jp

Disliked: Staff & service
空港からの送迎について ぼったくられました。 メールには空港の駐車場代も含めて680ルピーと言われましたが、結果的に780ルピー取られました。 またメールを送付していたのにもかかわらず、送迎が来なく、電話をしたら明日の朝になると言われ、今から来いと言って来てもらいました。メールは返信もありましたし、送迎代の話をホテルとメール以外では一切していないのに価格がメールと一緒だったことから、明らかにホテル側のミスであると、私は認識しております。それをメールが来ていないと言ってごまかされました。 「インドなんだからそれくらい」と言われればそれまでかもしれませんが、気になったことを記します。
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
注文のビールが冷えてなかった。
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad experience

Dirty bed sheets small room bad local area.not suggested..
Stayed 3 nights in Mar 2019