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Reviews of Pandora Boutique Villa

3.5 out of 5
Pandora Boutique Villa
21-22 Khue My Dong 14, Ngu Hanh Son, Da Nang

Reviews

9.4

Exceptional

Rating 10 - Excellent. 12 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 2 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

4.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with great service
Hotel is not big but new and well-furnished. Front desk staff is very helpful. Excellent value for money
Stayed 2 nights in Sep 2018
Response from Jasmine Thao Sales Deaprtment on 2018/10/4
Dear Anonymous, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

Kat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to where dinner is
Not close to the main city. Otherwise, the experience was fantastic for a overnight stay. Very comfy and a great sleep after a trip to Ba Na Hills. The pool really exciting to relax. Lovely breakfast and the view from my room is very new so Da Nẵng will grow over the next few months. Thanks for a great customer service.
Stayed 1 night in Sep 2018
Response from Jasmine Thao Sales Deaprtment on 2018/9/19
Dear Kat, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

juyoun

It was excellent place to stay. Had a very pleasant vacation there. Location is bit off from the main street but was able to enjoy the local life and walking distance to CVS vinmart and if want to travel distance, just use grab, the call taxi app like uber. I highly recommend the stay at Pandora Boutique villa.
Stayed 4 nights in Sep 2018
Response from Jasmine Thao - Sales Department on 2018/9/10
Dear juyoun, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

Verified traveler

Although Pandora is located slightly away from the main activities in My Khe beach, it provides a peaceful and serene place to rest. In addition, Pandora's staff was welcoming, attentive and polite. The breakfast selection was limited but sufficient. The room was clean and spacious. Overall, the stay was comfortable and enjoyable. Would be back the next time I am in Da Nang.
Stayed 2 nights in Aug 2018
Response from Jasmine Thao - Sales Department on 2018/9/4
Dear Anonymous, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

6/10 Okay

chun

Traveled with family
Disliked: Amenities
가성비가 좋은 호텔 조식도 훌륭..이번이 두번째 투숙이었는데...첫번째 투숙할때 룸타입을 부분바다전망 럭셔리아파트타입을 예약했는데 방을 아파트 발코니타입으로줌 (제가 2박중 마지막 박 자정넘어 합류해서 체크아웃할때 알게됨) ...두번째 투숙할때 찜찜해서 그냥 아파트발코니타입으로 예약했는데 룸은 아파트 수영장전망으로 줌.. 바우처를 보여주니 그제야 바꿔줌...여행다니면서 이런 경우는 처음봄
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
とても満足できるホテルでした。ただお湯の出が悪くて最初は熱かったが、10分くらいでぬるくなりました。我慢できない冷たさではないですが。でも、スタッフも親切で値段の割にはとても良かったです。
Stayed 5 nights in Feb 2019
Response from Thao- Manager on 2019/3/3
Dear Anonymous, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Pandora Boutique Villa Team

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても満足できるホテルです。
Stayed 1 night in Feb 2019
Response from Thao- Manager on 2019/3/3
Dear Anonymous, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. We really happy when you enjoy our villa. We look forward to welcoming you and your family back soon. Kind regards, Pandora Boutique Villa Team

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The interior design and hygiene are pretty well. 24-hour reception.
Stayed 6 nights in Jan 2019
Response from Thao - Manager on 2019/2/4
Dear Anonymous, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards,

6/10 Okay

Verified traveler

Not really good
Negative: 1. Far from the city center 2. Dirty room floor 3. An opened biscuit inside the snack basket (no careful checking by the house keeper?!) 4. No sauna (but sauna was mentioned in the hotel description) 5. Rusty container of the shower gel (lead to rust inside the shower gel) 6. Too early of the housekeeping service (around 10-11am). We even haven’t woken up that time. Positive: 1. The room size was satisfying.
Stayed 3 nights in Nov 2018
Response from Pandora Boutique Villa Team on 2018/12/27
Dear Anonymous, Thank you for taking time to write a review for Pandora Boutique Villa. We apologize for inconvenience during your stay here. We are always ready to receive contributions from our guests in order to improve and develop to the next level. We hope that you will come back to see our improvement in the near future. Thanks and Best Regards, Pandora Boutique Villa Team

10/10 Excellent

WONPIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원들 친절도 좋습니다. 조식 맛있습니다. 청결상태 좋습니다. 수압은 조금 약하지만 불편할 정돈아니고 방안에서 이용가능한 물품 및 시설이 고지내용과 다른부분이 조금 있습니다.
Stayed 2 nights in Dec 2018
Response from Jasmine Thao Sales Deaprtment on 2018/12/16
Dear WONPIL , Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think it’s good All facilities are new , staff are nice
Stayed 5 nights in Oct 2018
Response from Jasmine Thao Sales Deaprtment on 2018/11/2
Dear Anonymous , Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

chloe, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
靠海，多野食
舒適滾假屋，雖然不太，但非常有家的感覺，staff非常親密有禮貌，有游泳池設施，有免費早餐，環境非常清靜！距離機場大概15至20分鐘車程，去哪裡都非常方便！整體來講是我住過非常有家的感覺嘅villa!值得一住！
Stayed 4 nights in Aug 2018
Response from Jasmine Thao Sales Deaprtment on 2018/9/14
Dear chloe, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

Jeny, Koreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming experience
Lovely boutique hotel with new facilities and friendly staff. Our room on the ground floor had direct access to the pool which was a lovely feature. Breakfast was simple and fresh.
Stayed 1 night in Aug 2018
Response from Jasmine Thao - Sales Department on 2018/8/24
Dear Jenny, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

Jack, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice stay. Love the design of the hotel
the hotel is just amazing. The property is small but immaculately maintained and clean. And the staff are all so sweet. It’s really is a gem
Stayed 1 night in Aug 2018
Response from Jasmine Thao - Sales Department on 2018/8/24
Dear Jack, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment

10/10 Excellent

MoonMoon, Hanoi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice design Villa
Brand new place with superior stylish design.Nice local breakfast. Have chance to meet the owners and they are super cute and friendly. Thumb up.
Stayed 1 night in Aug 2018
Response from Jasmine Thao - Sales Department on 2018/8/24
Dear MoonMoon, Thank you for your wonderful feedback,for taking the time to share your stay experience and for recommending our hotel to other travelers. It is such a joy to read that our staff services could create your stay as enjoyable and memorable. It will be an honor to share your wonderful review to the entire team and I believe it will give them a high motivation in providing an excellent service for our guest at all times. We look forward to welcoming you and your family back soon. Kind regards, Jasmine Thao Sales Deaprtment