"If you’re looking for a true adults-only all-inclusive beach vacation, Secrets may not the resort for you.
Our stay from June 1–5 was good, but nothing exceptional. We booked two Junior Suite Panoramic View rooms, yet the “panoramic” view overlooked the parking lot and road, complete with bus traffic and car horns. The rooms were also inconsistent; one had a ceiling fan while the other didn’t, and the A/C struggled at times despite 90°F weather.
The resort is marketed as adults-only, but that’s somewhat misleading. Secrets shares property and many activities with Dreams, a family resort. While certain pools and room areas are adults-only, children are still very audible throughout the property, including during evening events.
There was also significant construction during our stay, which impacted beach views and created noise from drilling and maintenance work.
Cleanliness was OK, but housekeeping and pool maintenance often felt delayed. Even after the pool opened at 9 a.m., staff were still cleaning, and cups and trash from the previous day were sometimes left behind.
Another downside was the constant upselling. From timeshare presentations at check-in to $150/day cabana rentals and large alcohol advertisements displayed around the resort, it often felt like there was always something was being sold.
The highlight of our stay was the food. The restaurants and buffets were consistently good, with only the French restaurant experiencing noticeably slow service."
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