「1/5 – Wrong Room, No Staff, Multiple Issues
Booked a loft for a romantic getaway and arrived to find I had been placed in a 2-bedroom unit without any prior notice or consent. I specifically chose and paid for the loft. had someone contacted me beforehand, I would have rebooked elsewhere. Instead, I found out at check-in with no recourse.
The problems didn’t stop there. The door wouldn’t open when we arrived, and we were left standing outside for several minutes because there is no staff on...
「1/5 – Wrong Room, No Staff, Multiple Issues
Booked a loft for a romantic getaway and arrived to find I had been placed in a 2-bedroom unit without any prior notice or consent. I specifically chose and paid for the loft. had someone contacted me beforehand, I would have rebooked elsewhere. Instead, I found out at check-in with no recourse.
The problems didn’t stop there. The door wouldn’t open when we arrived, and we were left standing outside for several minutes because there is no staff on...
Robin