Find hotels near Cinemark Century Sam's Town 18, Las Vegas from NT$1,841

"No one came to clean the room "

"Clean room "

"I had a disappointing experience during my stay. Upon check-in, the front desk staff was not very accommodating and came across as sarcastic when I asked about the resort fee, which made the interaction uncomfortable. Additionally, the pool hours were quite limited (10:00 AM – 5:00 PM), which was inconvenient for guests with different schedules. I was originally scheduled to check out on Monday morning, but I decided to leave a day early on Sunday night because I no longer felt comfortable staying. The bed and pillows were extremely uncomfortable. I woke up with significant neck and shoulder stiffness after just one night and even had to seek medical attention. That said, I do want to acknowledge the housekeeping team for maintaining a clean room, which I appreciated. The servers and cashiers at the pool area were also very friendly and welcoming, which was a bright spot during my stay. Overall, while there were a few positive aspects, my experience fell short due to the lack of hospitality at check-in and the discomfort of the accommodations."

"Friendly and helpful staff. Great breakfast"

"Accommodated for my particular situation and my son’s allergies. Savvy went above and beyond to check the hotel records to see the last time pets were checked into the particular room reserved. Hotel was extremely clean. Breakfast provided had many options and one of the bests that I have had in my travels. They even had refreshing water with an assortment of fruits infused daily. The hotel staff went above and beyond to fix the pool so our boys could play. A restaurant is on site which came in handy when I was tired from a long day on the field. The cleaning service was amazing and went above and beyond to make sure our stay was clean. My son broke his jelly jar and they cleaned up all the glass for our safety. Property was beautiful and colorful. I even saw the manager pulling weeds outside! Would stay here again. "

"Dirty room,smell cigarettes.. Matress had red stains and the sofa had blood stains.. The shower know broke and no hot water.. Room 1111"

"One night stay but we liked the room and felt very comfortable and enjoyed our night. Everyone fit comfortably and we had no issues in our room."

"I LOVED It. The entire facility is great, clean, and well-kept, and the staff is very courteous. For sure, I will stay there again. Thank you, Sam's Town Hotel. :) The show was too long for my liking, and the mechanical animals need to be replaced with new ones, but overall, a 9.5."

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