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"The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did. For us the negatives are the following: We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door. The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty. "

"It was great experience even though it was too cloudy so we didn’t see start sky or aurora lights. Stunning view of mountains and forest. Extraordinary architect style. They are like planet or spaceship! My son likes it immediately! The food in the restaurant was good. There are lots of activities to offer too! A few things for improvement: 1) the heater was too loud; 2) the sanitary countertop could be bigger; 3) the hair dryer could be nicer "