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Chena Hot Springs Resort

2.5 star property
Hotel with free parking, steps from Chena Hot Springs

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Photo gallery for Chena Hot Springs Resort

Exterior
BBQ/picnic area
Garden
Forget-me-not Cabin (No Bathroom) | Free WiFi, bed sheets
Caribou Cabin (No Bathroom) | Balcony view

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for - Moose Lodge - 2 Queen Beds

- Moose Lodge - 2 Queen Beds | Free WiFi, bed sheets

- Moose Lodge - 2 Queen Beds

8.2 out of 10
Very good
(36 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Shower/tub combination
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for - 2 double Bed

- 2 double Bed | Free WiFi, bed sheets

- 2 double Bed

7.4 out of 10
Good
(27 reviews)

Highlights

Heating
Flat-screen TV
Ceiling fan
Private bathroom
Hair dryer
Coffee/tea maker
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 13 min drive - 17.5 km
  • Tors Trailhead - 27 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel near Chena Hot Springs
Located close to Aurora Ice Museum, Chena Hot Springs Resort provides a terrace, a coffee shop/cafe, and a garden. Adventurous travelers may like the hiking/biking, snowmobiling, and fishing at this hotel. Treat yourself to spa services, such as a hot stone massage, reflexology, or aromatherapy. Enjoy onsite activities like horseback riding and snowshoeing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a playground and laundry facilities.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), bike rentals, and an electric car charging station
  • Tour/ticket assistance, ATM/banking services, and a vending machine
Room features
All 80 rooms have amenities such as free WiFi.
Other amenities include:
  • Heating and ceiling fans
  • Hair dryers and shampoo
  • 40-inch flat-screen TVs with satellite channels
  • Coffee/tea makers and daily housekeeping

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Frequently asked questions

Does Chena Hot Springs Resort have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–11:30 PM.

Is Chena Hot Springs Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Chena Hot Springs Resort?

Self parking is free at this property.

What time is check-in at Chena Hot Springs Resort?

Check-in start time: 4 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Chena Hot Springs Resort?

Check-out is at 11 AM.

Where is Chena Hot Springs Resort located?

Situated in the mountains, this hotel is steps from Chena Hot Springs and Aurora Ice Museum.

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Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 1003 reviews
Rating 8 - Good. 307 out of 1003 reviews
Rating 6 - Okay. 179 out of 1003 reviews
Rating 4 - Poor. 118 out of 1003 reviews
Rating 2 - Terrible. 67 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again
Stayed 3 nights in Jul 2025

10/10 Excellent

SELVANARAYAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot springs and activities area was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebeca

Liked: Cleanliness, amenities, property conditions & facilities
Very relaxing, great getaway
Stayed 1 night in Jul 2025

10/10 Excellent

Saravana Kumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot spring was a very good experience
Stayed 1 night in Jul 2025

10/10 Excellent

Bobby

Liked: Staff & service, amenities, property conditions & facilities
The hot springs are fabulous!! Staff is great!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall is dated however it seems to be very well maintained. The hot springs are amazing.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nancy

Liked: Property conditions & facilities
The hot springs were nice. The grounds were unkept
Stayed 1 night in Jul 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice. Hot springs was awesome. Question was double charged for room
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Liked: Property conditions & facilities
Very nice stay. Staff was friendly and aways accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent resort, but it isn’t about an hour from Fairbanks. The Hot Springs are amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service, amenities
Nice resort. Needs better cleaning. Doors need lock from inside. Tap water smells which was odd for us.
Stayed 1 night in Aug 2025

8/10 Good

Sue

The open pool is very good. Room facility is old.
Stayed 2 nights in Jul 2025

10/10 Excellent

laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we could have spent 5 nights ( 1 was not enough) Highly recommend each and every amenity Restaurant was fabulous too
Stayed 1 night in Jun 2025

6/10 Okay

Naitik

Liked: Amenities
Disliked: Cleanliness
We stayed for one night. Room was dirty, old rooms, very small shower area, trails are not maintained. Overall service was good but food was expensive. They have lot of activities, which was really good as there is not much to do around the area. We felt it was not worth staying that far from Fairbanks. If you have more days and want to enjoy hot springs it might be OK.
Stayed 1 night in Aug 2025

8/10 Good

Michael

Disliked: Amenities
Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.
Stayed 1 night in Jun 2025

2/10 Terrible

Ashwini

Disliked: Cleanliness, amenities, property conditions & facilities
We had a very bad experience. The entire property and the hotel rooms are terrible. I never stayed in a hotel like that. Please don’t stay at that resort
Stayed 2 nights in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great property, great food..hot springs are amazing
Stayed 7 nights in Mar 2025

6/10 Okay

Cheryl

Disliked: Amenities, property conditions & facilities
The water is very bad - smells and tastes like an iron pipe. We had 4 family members in our room and every day they brought 2 towels. Had to keep asking for 2 more!! The location is beautiful but the Resort itself needs work...
Stayed 5 nights in Jul 2025

10/10 Excellent

Maryanne

Liked: Amenities
Haven’t visited for 20 years, but still a charming delight. Our restaurant on at Moose Lodge, spacious and quiet for three. Soaking in hot springs always a gentle, relaxing pleasure. Dinner, far too much food, especially the huge salad with dinner. Interesting use of geothermal energy to provide power for several buildings on the premises. Fun to see resident goats. Shall return.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

It's a very unique property. The building we slept in had a loose lock and needed updated, but the hot spring was fantastic. Not sure why my 15 1/2 year old daughter wasn't allowed in the hot springs with us though. Before we left we considered booking another night, but we had plans to meet-up with friends in Anchorage, so we didn't.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave it 4’s because it’s a little rustic. A lot of cool things to do and see. Worthwhile to stop in for a couple of days if you are in the area.
Stayed 2 nights in May 2025

6/10 Okay

Munehiro

Disliked: Amenities, property conditions & facilities
Stayed here 25 years ago and the place has not been updated. The hot spa was not open to our 14 year old son, and they make you sign the release to indemnify them for any injury and damages even by their negligence or you don’t get in. The ice machine was locked and need to borrow the key. Over all the place needs a serious update and not worth the money if you do t get to see the northern light.
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was okay. No elevator to 2nd floor. Service at restaurant slow.
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?
Stayed 4 nights in Mar 2025