「Our room was ok, but not well equipped at all. There was a Nespresso coffee maker with not one pod to be found. There was no other coffee maker, no tea kettle to boil water, no dish towel.
The company said they would bring a coffee pot to us the second day we were there, but on the fifth day when we checked out, they had still not supplied one.
Our consierge asked for a set of sheets for the sofa bed - we never got them. All in all, the customer service was lacking for the amount we paid for...
「Our room was ok, but not well equipped at all. There was a Nespresso coffee maker with not one pod to be found. There was no other coffee maker, no tea kettle to boil water, no dish towel.
The company said they would bring a coffee pot to us the second day we were there, but on the fifth day when we checked out, they had still not supplied one.
Our consierge asked for a set of sheets for the sofa bed - we never got them. All in all, the customer service was lacking for the amount we paid for...
Beth