Find Adventure Hotels in Carter Lake, IA

"Went to talk to the manager about getting a refund for my hotel stay since it was booked for the pool. Then the manager told me it was taken care of, yet I didn’t get my refund! I booked the room with the premise of it having a pool but it gets closed due to the city’s health department! That is clearly grounds for a refund! "

"We had a room that was large which was going to be great for our family get together. When we got into it was warm. So I cranked down the ac. Went to the pool and came back and it wasn't any cooler. So called the front desk and they sent up a service tech. He couldnt fix it. And we had to move rooms. Which was smaller. Just unfortunate but they were friendly and very accommodating. "

"There’s a lot of construction work going on in front of the hotel"

"Such a pleasant stay for me and my pup, 10/10 recommend!"

"Front desk staff was great, my rating for staff is for the manager who tried to tell me he didnt have any bath tub stoppers. The first room i was given was dirty the floor had crumbs everywhere, the lights were flickering non stop, and bath tub stopper was missing.I went to the front desk and asked for a new room which the ladybwas very helpful and gave me a new room.I go and take my items to the new room and try to relax and take a bath and the bath tub stopper was missing from the second room as well, so I go back to the front desk and now the manager is there I tell him both of the rooms dont have the stoppers and he told me unfortunately we are out and dont have anymore. I couldn't belive he would tell a fib like that so I gave him a little push back and he then told me to wait at the counter and went and took a stopper from another room which was too small and didnt even fit my bathtub in my room."

"Very clean and professional."

"Airport shuttle handy and on time. Room construction next door to our room until 6:00 pm a little annoying, but at least it quit"

"Clean and well kept. Staff upbeat"

"The room was absolutely filthy. Every surface was covered in unidentifiable substances, hair and crumb tumbleweeds in every corner. Splatters of liquids and (lets just call them "greasy") handprints everywhere. A solid "yuck"."