Find Hotel with a Concierge in Cartagena

The hotel and staff were great.

Amazing.Best hotel in Cartagena. Service excellent. Special private beach (by boat). Near shops, nightclubs, great restaurants. ALMA, hotel restaurant excellent. NY Strip fantastic! Concierge, especially Katherine, but whole team FANTASTIC.

muy lindo todo volvería mil veces más

The hotel is located in a very quite pretty street walking distance to everything. The hotel staff is the very best and extremely helpful . They also have a great breakfast!!! Definitely a place to return !!!

It's a cozy hotel at the heart of the historic center, making it convenient and walkable for us, and it's absolutely gorgeous. The interior is a combination of both traditional and new, and the staff members are great! Kathleen was kind, informative and very helpful with everything. Breakfast is also good! Very satisfied with this booking.

This was my second stay at OZ Hotel Collection, and I’d give it 10 stars if I could. When I walked in, Silvana at the front desk recognized me, started waving, and remembered my name. That was such a warm welcome back, especially as a solo traveler. The hotel upgraded my room at no extra charge, and I could see Cartagena right from the rain shower! The breakfast buffet was included, there’s a rooftop pool and an upscale restaurant, and I could walk to Juan Valdez for my coffee. The front desk...

SUCH a beautiful place to stay, right in the heart of the walled city. We loved this place so much we wish we had stayed longer! Rooms felt grand, great decor, and rooftop was GREAT! Highly recommend.

The property is very new, only about a month old so the facility is decorated very beautifully. The staff were amazing, very helpful, friendly, and always gave great suggestions. The food in the hotel’s restaurant was tasty. Favorite part, aside from the wonderful staff was the location. It’s in the heart of cartagena. It is a very busy area but it’s still seemingly quiet. There are restaurants a few feet away in every direction and many places to explore.

We could not have been happier with Casa Claver Hotel. The hotel is a small beautiful boutique hotel located in the walled city. The hotel is so pretty. We stayed in a large suite with 2 bedrooms plus a loft. Our room had a washer/dryer and full kitchen (which added to the convenience). We were served a delicious breakfast every morning in our room. The hotel has two pools with one being on the roof. The views from our roof top hotel were incredible and I can not imagine a nicer roof-top pool in...

Wow! Great place! In the very middle of the city on the main square. I really enjoy the room. Breakfast was included, but actually it could be more full...

The total experience was everything I could have hoped for and more. We arrived before check in time. Give a reception drink and checked out b

Omggggg I had the BEST SOLO TRIP . As a young African American that can be very scary. However no one was going to stop my vacation. This beautiful hotel picked me up , purchased me a cake, went to the pharmacy for me when I was cramping terribly, they went above and beyond to make sure I felt safe at all times. I felt like family there . I met John, Marcus, and Luis omg the best hosts ever! My biggest thing was it looked like a mini forest in the hotel with lizards and the biggest cutest turtle...

It is a small, beautiful, colonial property with wonderful staff (front desk, doormen, cleaners, waiters). Everyone went out of their way to make me feel welcome and safe. The bfast was very good, the coffee strong (a french press, no espresso), and the restaurant has a good ceviche. I worked on my laptop in the courtyard one afternoon and it was amazingly peaceful and productive. The actual room, however, could be improved. The shower temperature was lukewarm to cool (which given the temps...

Lovely boutique hotel right in the heart of the wall city. Within walking distance to restaurants and other attractions. Eli at the reception was very friendly and pleasant. Juan at the restaurant provided excellent service. Breakfast was very good, with many options. The jacuzzi was not warm. We were told it would take a while to heat up, but it didn't. Overall

Beautiful and comfortable hotel. Their customer service was excellent and the breakfast buffet, wonderful! We were served by Clara several times and she was amazing! I have already recommended it to my friends, and we’ll definitely go back again.

We stayed in a corner Grand Suite! It was spacious, beautiful, equipped like an apartment, had 2 bathrooms and most of all it had the most amazing views, EVEN FROM THE BATHROOM!!! The property was beautiful and clean. We loved the pool bar and enjoyed sitting poolside listen to the DJ, eating the delicious wings and sipping on a cocktail! Even though our suite allowed us access to the club lounge which offered a free drink happy hour, we preferred the ambiance of the pool bar. The location was...

Fantastic experience! Staff was incredibly helpful, reaching out before the trip to coordinate shuttle service from the airport. Staff was incredibly resourceful and willing to go the extra mile. Would recommend this hotel to anyone staying in Cartagena.

Great stay, everything was excellent, cleanliness of the room, amenities, too much to list.