Hyatt Regency Cartagena Reviews, Deals & Photos 2024

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Luxury spa hotel, walk to Bocagrande Beach

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Dates

April 2024

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16

May 2024

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Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Overview
Rooms
Location
Policies

9.2

Wonderful

Popular amenities

Pool

Pet friendly

Spa

Breakfast available

Parking included

Free WiFi

Price available on 2024/5/1

Explore the area

Carrera 1 No 12-118, Cartagena, CO, 130001

Bocagrande Beach1 min walk
Juan Valdez Café1 min walk
Semolina1 min walk
San Pedro Claver Church and Convent18 min walk

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Room options

Club Room, 1 King Bed, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

11 Ping (36 square meters)
Ocean view
Sleeps 2
1 King Bed

Club Room, 2 Double Beds, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

11 Ping (36 square meters)
Sleeps 4
2 Double Beds

Junior Suite, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

24 Ping (79 square meters)
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

11 Ping (36 square meters)
Sleeps 4
2 Double Beds

Room, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

11.49 Ping (38 square meters)
Sleeps 2
1 King Bed

Room

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

22 Ping (73 square meters)
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Bay View Residences with 1 bedroom

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

22 Ping (73 square meters)
Bay view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Bay View (Deluxe Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

Sleeps 4
2 Double Beds

Suite

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

23.61 Ping (78 square meters)
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Bay View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

11 Ping (36 square meters)
Bay view
Sleeps 2
1 King Bed

Room, 1 King Bed, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

11.49 Ping (38 square meters)
Ocean view
Sleeps 2
1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

11 Ping (36 square meters)
Ocean view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Bay View (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

11 Ping (36 square meters)
Bay view
Sleeps 4
2 Double Beds

Club Room, 1 King Bed, Bay View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

11 Ping (36 square meters)
Bay view
Sleeps 2
1 King Bed

Club Room, 2 Double Beds, Bay View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Club Lounge

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

11 Ping (36 square meters)
Bay view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

Ocean view
Sleeps 4
2 Double Beds

Room, 1 King Bed, Bay View (Deluxe Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sleeps 2
1 King Bed

Room, 2 Double Beds, Bay View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ceiling fan

11.49 Ping (38 square meters)
Bay view
Sleeps 4
2 Double Beds

2 Bedroom Residence

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ocean view
Sleeps 4
1 King Bed and 2 Double Beds

Room, 1 King Bed, Ocean View (Deluxe Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sleeps 2
1 King Bed

Room, 1 King Bed, Bay View (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Bay view
Sleeps 2
1 King Bed

Room, Ocean View (2 Double Beds, Deluxe Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Sleeps 4
2 Double Beds and 1 Twin Sofa Bed

Room, 1 King Bed, Ocean View (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cribs/infant beds

LCD TV

Hypo-allergenic bedding

Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool

Spa

Kids pool

Free WiFi

per night

NT$7,570 total

includes taxes & fees

Apr 30 - May 1

About the neighborhood

Cartagena

Hyatt Regency Cartagena is located in Bocagrande, a neighborhood in Cartagena, and is in a shopping district and near the beach. Clock Tower and San Pedro Claver Church and Convent are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Felipe de Barajas Castle are two other places to visit that come recommended.

Visit our Cartagena travel guide

What's nearby

Bocagrande Beach - 1 min walk
Clock Tower - 18 min walk
Cartagena de Indias Convention Center - 3 min drive
San Felipe de Barajas Castle - 3 min drive
Plaza Santo Domingo - 4 min drive

Getting around

Rafael Nunez Intl. Airport (CTG) - 15 min drive

Restaurants

McDonald's - 9 min walk
51 Sky Bar - 2 min walk
Edificio Seguros Bolivar - 5 min walk
Morena Marisqueria - 9 min walk
Semolina - 1 min walk

About this property

Hyatt Regency Cartagena

Luxury hotel near Bocagrande Beach

Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and a coffee shop/cafe. Indulge in a body scrub, a Swedish massage, and aromatherapy at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and dry cleaning/laundry services.

Additional perks include:

3 outdoor pools and a children's pool, with sun loungers
Free self parking
Buffet breakfast (surcharge), wedding services, and a porter/bellhop
A 24-hour front desk, a front-desk safe, and massage treatment rooms
Guest reviews say great things about the helpful staff

Room features

All 285 individually furnished rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the comfortable rooms at the property.

Extra conveniences in all rooms include:

Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
Bathrooms with rainfall showers and hair dryers
Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free covered self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: COP 76,000 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Amacagua Lounge

Things to do

3 outdoor pools
Arcade/game room
Children's pool
Full-service spa
Health club

Family friendly

3 outdoor pools
Arcade/game room
Children's pool
Free crib
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Conference center (12,917 square feet of space)
Meeting rooms

Outdoors

Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Spa open select days
Sports massages
Swedish massages
Treatment room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
In-room accessibility
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site

More

42 floors
Built in 2016
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Egyptian-cotton sheets
Free crib
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bathrobes
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels

Entertainment

iPod dock
LCD TV

Food and drink

24-hour room service
Coffee/tea maker
Minibar

More

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

The Executive Lounge will be closed January 18, 2024-August 31, 2024. During this time, Executive Lounge benefits will be offered on the 10th floor.

Renovations and closures

The following facilities or services will be unavailable from January 16 2024 to August 31 2024 (dates subject to change):

One of the bars/lounges
One of the dining venues

The property will be renovating from January 16 2024 to August 31 2024 (completion date subject to change). The following areas are affected:

One of the dining venues
Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Up to 44 lbs per pet

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately COP 76000 per person
Pet fee: COP 80 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Cartagena Hotel

Hyatt Regency Cartagena Cartagena

Hyatt Regency Cartagena Hotel Cartagena

Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hyatt Regency Cartagena?

As of 2024/4/16, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on 2024/5/1 start from NT$7,019, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 44 lbs per pet. There's a fee of COP 80 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hyatt Regency Cartagena?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Regency Cartagena located?

Located in Bocagrande, this luxury hotel is within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Plaza Santo Domingo are also within 2 mi (3 km).

Hyatt Regency Cartagena Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

SHAQUANA J

Traveled with family and small children

2024/4/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very convenient location, bocogrande mall is right next door, old city about 7 min drive without traffic, beach in back yard . Staff & hotel is 10/10 always willing to help only complaint is the welcome watermelon drink needed to be on the menu

Stayed 4 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with partner

2024/4/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing staff. Very clean

Stayed 5 nights in Mar 2024

8/10 Good

Steven

2024/4/10

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Apr 2024

10/10 Excellent

Ramon Zenen

Traveled with partner

2024/4/10

Liked: Cleanliness, staff & service, property conditions & facilities

I’m not big on writing reviews but I must say the Hyatt Regency in Cartagena was one of the best I’ve stayed in. It’s beautiful inside and out, the staff is so polite and welcoming. From the minute you walk in they treat you with the upmost respect, while we were checking in a gentleman came over with refreshing drinks (a watermelon juice) that was delicious. We got there around 2pm and they had our room ready. We had a ocean view room and I must say it was spotless all around!! I was very impressed at the breakfast lounge, not only did they service American style breakfast but they also had Colombian breakfast. Rice, beans, meat, eggs any style, waffles, pancakes, different juices, yogurts, cereal, bread, pastries, etc… You can also order from a menu if you wanted a sandwich or omelette. This is what I would call a real continental breakfast. LENY our server at breakfast was the absolute best!! Right next to the Hyatt they have Bocagrande plaza which is a mall and you can find everything there or just take a short walk downtown or the Center. We walked all the way down to the Laguito and back shopping on the carrera 3 and spent our nights in the center. You absolutely can’t go wrong about the Hyatt in Cartagena!!! 5 stars for me

Stayed 4 nights in Apr 2024

10/10 Excellent

Elizabeth

2024/4/9

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2024

10/10 Excellent

Felix, chelsea

2024/4/9

Stayed 2 nights in Mar 2024

10/10 Excellent

angela

Traveled with partner

2024/4/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First time staying at this property and I was so impressed. Everyone is so professional the food at the restaurant is amazing. I had the executive suite which was huge and beautiful with the most amazing views. I felt so safe. They always made sure taxis were available. I felt spoiled at this hotel and will def come back.

Stayed 3 nights in Apr 2024

10/10 Excellent

Dexter

2024/4/8

Liked: Cleanliness, staff & service, property conditions & facilities

The location, food and transportation was great.

Stayed 3 nights in Apr 2024

10/10 Excellent

Rosabel Sanchez

2024/4/7

Excellent

Stayed 3 nights in Apr 2024

10/10 Excellent

Antonio

2024/4/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place was truly amazing. It exceeded our expectations in every way. The staff was welcoming and helpful. The food was delicious. Our favorite meal of the trip was the ceviche in the hotel restaurant. We will definitely recommend the Hyatt to our friends and family.

Stayed 5 nights in Apr 2024

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Hyatt Regency Cartagena

Choose dates to view prices

Hyatt Regency Cartagena

Photo gallery for Hyatt Regency Cartagena

Overview of Hyatt Regency Cartagena

Wonderful

Popular amenities

Explore the area

Room options

View all photos for Club Room, 1 King Bed, Ocean View

Club Room, 1 King Bed, Ocean View

Highlights

View all photos for Club Room, 2 Double Beds, Ocean View

Club Room, 2 Double Beds, Ocean View

Highlights

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

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Room, 2 Double Beds

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Room, 1 King Bed

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Room

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Bay View Residences with 1 bedroom

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View all photos for Room, 2 Double Beds, Bay View (Deluxe Floor)

Room, 2 Double Beds, Bay View (Deluxe Floor)

Highlights

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Suite

Highlights

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

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Room, 1 King Bed, Ocean View

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View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View

Highlights

View all photos for Room, 2 Double Beds, Bay View (High Floor)

Room, 2 Double Beds, Bay View (High Floor)

Highlights

View all photos for Club Room, 1 King Bed, Bay View

Club Room, 1 King Bed, Bay View

Highlights

View all photos for Club Room, 2 Double Beds, Bay View

Club Room, 2 Double Beds, Bay View

Highlights

View all photos for Room, 2 Double Beds, Ocean View (High Floor)

Room, 2 Double Beds, Ocean View (High Floor)

Highlights

View all photos for Room, 1 King Bed, Bay View (Deluxe Floor)

Room, 1 King Bed, Bay View (Deluxe Floor)

Highlights

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Room, 2 Double Beds, Bay View

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2 Bedroom Residence

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View all photos for Room, 1 King Bed, Ocean View (Deluxe Floor)

Room, 1 King Bed, Ocean View (Deluxe Floor)

Highlights

View all photos for Room, 1 King Bed, Bay View (High Floor)

Room, 1 King Bed, Bay View (High Floor)

Highlights

View all photos for Room, Ocean View (2 Double Beds, Deluxe Floor)

Room, Ocean View (2 Double Beds, Deluxe Floor)

Highlights

View all photos for Room, 1 King Bed, Ocean View (High Floor)

Room, 1 King Bed, Ocean View (High Floor)

Highlights

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