「Seeing Cappadocia was the highlight of our trip and stayed 3 night in this hotel. Located on a high ground of Goreme with stunning panoramic view to the entire valley. One of the best place to see the early morning hot air balloons flying over the city. The hotel setting is excellent with every room is different in shape and confriguration, and the real cave room, the one I had, was an unique experience to me. Cave room do not have air-conditioning and bathroom exhaust is not good enough. And...
「The room was nice and spacious with pretty decoration. It is located close to the main street so it is very convenient but it can be quite noisy at the evening (had to sleep with ears plugged). Their staff services were great and organised all of our day tours and dinners. There is an area that they can improve: the duvet provided was too small for the bed. 」
「Not much service was available. We arrived with 3 luggage’s and no one was at the front door to help us bring in the luggages.
When we checked into the room, it was different from the photos that were advertised at the time of the booking. We tried to talk to the front desk but they just rudely ignore the comment and mentioned that all rooms in the hotels were all the same.
We had to call hotels.com to help us sort out the issue, which the staff at hotels.com helped and finally assisted us to...
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