"All great - EXCEPT - after 10 hours of traveling, To Ha, the woman behind the front desk, kept us waiting half an hour to check in - when there were zero people on line or in front of her. While we were directed by the bellman to take a seat, she was on the phone, typing on her computer, and smiling and talking to any guest that came by with a question. When she finally got to us, she made us go through another 30 minutes of intake, including a sales pitch for an upsell. We travel a lot, and we have never experienced anything like this before. Certainly the last thing you'd expect in a pricey luxury resort. There was no attempt to make it up to us, with the room upgrade we'd been expecting, since we travel so often and Expedia puts us in the VIP category, or even perhaps a round of drinks by the pool, or something to take the sting out of this awful check-in experience. The capper was when we checked out, we asked for a 1-hour late checkout, and she couldn't even muster that. Other than her, all of staff were WONDERFUL. It's a lovely place."
"Property is a great place and location, unfortunately they made changes that now include a per day parking charge, which was not published at the time the reservation was made. The parking is not anything spectacular as it is and we have stayed here many times before with no charges for this and really no improvements were noted at this time. Maybe this is not a great deal to many people but when you buy a package with everything paid up front, I expect no surprise charges like this. Shame on you. Also had no water problems a few of the days we were there, not a total inconvenience."
Canyon Trail is located in an area of Waimea known for its beautiful beaches. Waimea is home to 9 hotels and other accommodations, so you can find something with the amenities you're looking for.
What's the best hotel to stay close to Canyon Trail?
If I need to cancel the hotel reservation for my stay near Canyon Trail, will I receive a refund?
Yes, the majority of hotel reservations are fully refundable if you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before your scheduled arrival. If you have a non-refundable reservation, it may still be possible to cancel it and receive a refund within a 24-hour period of your booking. Enter dates in and click on "Search", then filter by "fully refundable" to get the best deals available near Canyon Trail.
Where can I learn more about changing or cancelling my trip in the area near Canyon Trail?
To access more information about picking new dates or cancelling your stay near Canyon Trail, head over to our customer service page.
What can I see and do near Canyon Trail?
You might spend a leisurely day outdoors at Pu'u O Kila Lookout and Milolii State Park Beach. Koke'e State Park, Waimea Canyon State Park, and Waimea Canyon are beautiful places to appreciate nature. You might plan a visit to Na Pali Coast State Park or Nu'alolo Trail while you're in the area.