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"Service at check-in and check-out was immaculate. The Retreat is beautiful and unique; the layout is a bit of a maze at first but offers great privacy. The room felt spacious enough, though storage for clothes and bags is limited. It has a wine cooler instead of a real fridge, so don’t rely on it for food. Native tea selection, basic instant coffee, small kettle. Drinks and snacks available in mini-bar. Bathroom design looks great but offers almost no privacy due to sliding louvres and a cubicle-style (yet fancy frosted glass) toilet door. Spacious shower. King bed is a plus, though my side sagged. Interesting pillow choice, requires getting used to. Housekeeping was attentive, and amenities like robes, mirrors, iron, hairdryer, safe, and toiletries were all there. Watching animals from the room, elevator and walkways is a highlight. Breakfast at Me-Gal was handy (I do not recommend food outlets in the zoo), but lacked variety, you can’t make coffee/tea yourself and it was hard to order. Free cold still/sparkling water in the lounge is handy. While lunch and dinner at both Me-Gal and lounge were delicious, room service runs only 5–9 pm. Ordering at lounge wasn’t available when we tried at 9:30, drinks go until 10 pm. City views from the lounge and Me-Gal restaurant are exceptional. Lounge space opens up beautifully on warm days. Free daily sanctuary tours are excellent and highly recommended. Separate guest access to the zoo is appreciated. So is free parking. "

"The best hotel experience we have had. The staff were amazing. Service was brilliant. Room was spotless and as the website described. Highly recommend a stay there."

"The rooms are clean. The staff was helpful. Lots to do in the location."

"Everyone and everything was great. Just what you expect from a 4 seasons"

"This Experience was Amazing, staff are super friendly & very informative 5 STARS all round.. "

"Great place to enjoy such a great place as Manly is "

"Beautiful spacious room with amazing view. Super friendly staff and a great continental breakfast included . "

"We thoroughly enjoyed our stay at the Grace. The apartment was modern and very clean. The location couldn't have been better. Walking distance to everything we needed and also a bus stop 1 minute walk. 15 Minute bus trip into the city which is so much more convenient than having to take the ferry. A little pricey but it's what you'd expect for that area."