We called for an early check-in. I got hung up on once, called back not a big deal provide a reservation number because they couldn’t find it with my name after spelling it out quite a few times. Very generic last name mind you. We stated we could check in early cause our room was ready and I mentioned that we would be there by two, but if it wasn’t not a big deal cause we can just go shopping. Anyways we pull up. It’s like 210. Get out of the car and went to check in. The lady at the counter said, oh yeah, your room is ready as well but then she’s like but it’ll be $20 to check in. I said oh I didn’t realize that the other lady didn’t mention anything on the phone. Then she proceeded to rip off my face and said to pay the $20 or wait till three. I went out to the car and talked to my husband and I ended up sitting in the car because I was just like I’m not going back in there cause I’m gonna not be nice as well. Other than that, though we got in after waiting for someone else at the counter, she was fine and checked us in, then went up an elevator which takes you to the different wing. You have to go east or west, so just a tip.
The breakfast buffet and staff were all amazing. That I say top notch.
Beds were clean, but the shower needed fixing literally hard to turn on, then had to have my husband close it for me and the kids or it would port out water still, floors had a pile of dust bunnies in a few corners. Overall, to have a quick sleep and breakfast then ok choice.