「I booked a one night stay and requested a late check-out during check-in. The receptionist advised that the latest available check-out time was 12:00pm, which was perfectly acceptable.
Unfortunately, there appeared to be a gap in communication regarding that request. Housekeeping knocked on my door at 8:30am. Then, at approximately 11:10am, a different housekeeper unlocked and entered my room without knocking. When I informed them that I had an approved late check-out, they stated they had not...
「I booked a one night stay and requested a late check-out during check-in. The receptionist advised that the latest available check-out time was 12:00pm, which was perfectly acceptable.
Unfortunately, there appeared to be a gap in communication regarding that request. Housekeeping knocked on my door at 8:30am. Then, at approximately 11:10am, a different housekeeper unlocked and entered my room without knocking. When I informed them that I had an approved late check-out, they stated they had not...
Sara