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The room was very clean and nice. Got lots of stores surrounding, very convenient. Night time was nice and quiet too. Recommend.

Luxirios and super clean property. Staff very helpful and pleasant. Highly recommend the sea view room. Breakfast has lots of varieties mainly local food.. Cold cuts and cheese not good at all. Omlette station very bad. Never thought that a simple omlette can be made that bad. Overall food and beverage can improve since this is is not Crowne Plaza standard.

The stay at The Blue Mansion Qing Suites is definitely the highlight of my Penang trip. The hotel is stunning and modern and you can just cross the street to visit the original Blue Mansion, whose rooms are too classic for my taste. Highly recommended!!!

We booked just a regular room and lucked out with the Old Kitchen room. It was amazing. We had a private hot tub to use and just an overall comfortable room. The bed was great and the AC was even better. The staff is amazing and goes out of their way for you. The mansion is a must stay just beware that the hawker next door is very noisy but stops around midnight. We ate there and it was fabulous. The breakfast at the old mansion is way better than any standard free breakfast I’ve gotten anywhere...

The hotel is superb! The beds were comfortable and the rooms were nice and clean. The staff was very helpful as well. I only have positive things to say about the hotel. The location is the only thing I didn’t like. This was our first time to Penang and this part of the city is not walking friendly at all. Very dangerous between the lack of sidewalks and 1 foot wide by 2 feet deep drainage that is along the sidewalks. Be very careful walking here or take a grab to places you need to go...

The best customer service

Love the location. Gurney Mall, Food court, & Hawker Stalls are great.

Excellent love it, great breakfast, easy to the mall, friend, ocean view

Loved our stay. Rasa Sayang was as amazing as ever. Sad that the beach is gone.

Excellent hotel

Clean and good location. We could really enjoy the hotel during our stay. Not only location and cleanness but also staff are also nice. They gave us recommendation place to eat so we didn’t need to worry about where to go for dinner. I really recommend the hotel!!

Location is excellent - right next to the Queensbay Mall.

Bertam Resort is really outstanding. Quiet location, Amazing architecture and ambiance, great pools (unfortunately I had not enough time for the waterpark). But as a vegetarian i would like to have a wider range of dishes.

Great hotel! Clean and very friendly and accommodating staff. Will come here again