「檳城硬石酒店，實在是Once in your life time之選。這是我第二次入住，上次住了一晚，今次住兩晚。上次住池邊（Lagoon），今次住海景房。兩種感受。其實海景房比池邊房略便宜，卻因為有露台，可眺望峇都丁宜海灘，還可看到日落。
員工人人都笑容可掬。
硬石酒店的泳池很好，我懷疑有恒溫控制，水溫不冷不熱。另一強項，就是沒有別的泳池那種氯氣味道，在水裏浸很長時間，皮膚都不會皺起來。神奇啊。」
「The place was incredibly cozy. The owners are amazing - give you a map that shows all the local places when you check in. They even lent me a bamboo mat for the beach!
The place is also spotless - they take great care of it. Air conditioning and TV both worked very well.
A 5 minute slow walk from the beach, and there is a supermarket literally 5 meters from the front door.
It's not a 5 star hotel, but if you want to spend most of your time exploring the beach and having fun and not in your...
「Amazing customer service, all staff are very welcoming and helpful. House keeping was wonderful, every time we went out they will come and tidy the room with little thoughtfulness surprise. Bravo. Definitely it was a first class experience. 」
"1 .wellcoming staff are excellent
2 Inexperienced front desk staff (I
gave her Marster card to pay for
room deposit, but she asked for
visa card.they asked for tax,but I
have already paid by Expedia.
3. It was difficult to contact the
housekeeping department to
change for another pillow."
"I believe Citadines is a name that stands for quality. I previously stayed at one of their properties in Singapore and had a great experience, so choosing Citadines Tanjung Tokong Penang this time was absolutely the right decision.
The room was clean, spacious, and well-equipped with a stovetop, microwave, sink, and other practical amenities—making the stay very convenient. The staff were polite and always ready to assist. I encountered some issues with my room key and had a request for a late check-out, and Mr. Adzim handled everything with great care and professionalism, offering clear explanations and prompt assistance throughout.
When I checked out, the staff were incredibly helpful in loading my luggage into the Grab car. The hotel is also ideally located, with a supermarket, shopping mall, restaurants, and a food court all nearby.
Highly recommended for anyone visiting Penang!
"
