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Customer service at the hotel was excellent. Our original room booked wasn’t available when we arrived but Katherine noticed we were unhappy about it, and unprompted upgraded our room for the other days. Rooms were very spacious and new. Clean, nice location across the park and friendly bar staff especially Felix who haves excellent restaurant recommendations. Definitely will come again.

An oassis of peace in a calm neighborhood, yet close to all the main activities in Buenos Aires. Great Restaurant with nice French twist.

Excellent place for 1 or 2 Travellers. Located near coffee shops and restaurants. Close to transportation.

On a pleasant quiet side street but just a few blocks away from Santa Fe street made our stay very pleasant the staff was courteous and helpful. And being small we didn’t have to waste time walking thru large lobbies. With only a few rooms per floor there were no long hallways.

Great location with a lot of bars and restaurants around including local tango schools. The room are nicely don and very comfortable. They key 5 star difference is all about service. I have stayed at hundreds of hotels and this one provided the best service ever from arranging airport and ferry transfers, reservations, tickets to local events, wake up calls and preparing to go breakfasts when we left before breakfast was served. People at other hotels should stay here to find out how to better...

Great service and rooms are excellent with very comfortable bed and pillows. Excellent location also.

Sim

The breakfast every morning was incredible, staff was very kind and helpful. Very unique experience and beautiful facilities. Highly recommend and also very convenient to shops and restaurants in Palermo neighborhood, very easy walk to Plaza Serrano.

This does not feel like a hotel, it is more like being in a private home. The staff is extraordinary! No request is too much for them and their demeanor is just so personal, friendly and sincere, it's like you are family to them. The rooms are modern, luxurious and sparkling clean. We spent 6 days upon arrival in Argentina and then our final 2 days prior to departing - everything was wonderful. Both rooms we had were fabulous, my wife loved the fabrics and marble. The only minor complaint in...

Always a pleasure to return to this hotel, it's really a great deal in an area of hyper-expensive hotels.

The entire staff at the hotel were excellent. Concierge staff were very helpful in planning activities for our trip. Front desk and restaurant staff were excellent too. The hotel is in a great centralized location in Buenos Aires and within a a walking distance to great restaurants, museums, Eva Peron's cemetery and shopping.

My wife and I booked this hotel through Expedia. No previous knowledge of this hotel (we usually stay at the Four Seasons). We are glad we found it. Excellent rooms (I got an upgrade for being Expedia Gold) and also a complimentary lunch coupon for USD55.- Staff is dedicated, attentive to detail and well trained, both front desk and restaurant. The food at the restaurant is excellent, the restaurant caters to the hotel guests, but get a lot of repetitive business from locals who know about...

The staff was amazingly friendly and always ready to assist. The location was very convenient and the room was incredibly comfortable.

Cool small (6 rooms) boutique hotel in the heart of Palermo Soho region of Buenos Aires. A couple of blocks from metro stops that give you acces to the whole city. Walking distance to lovely restaurants. Bar/breakfast area with outdoor courtyard a gathering place in afternoon to discuss your day and plan your evening over wines selected by Felipe and freshly baked empanadas hand made by Norma. Pamela made sure your breakfast was prepared the way you like it - no banana in fruit mix for me, no...

This is the nicest hotel I have ever stayed at, it is nicer than 400 dollar hotels I stayed at in the us an Europe. The architecture is amazing and it looks just like the pictures, the food is good, the drinks are normal priced. I stayed in a suite for 89$. The hotel concierge will arrange travel, tours and transportation and the staff speaks English

All arrangements prior to arrival were schedule with the hotel and all done accordingly. Staff at the hotel were eager to assist, friendly and helpful at all times. Well kept facilities and our suite was great. The area had a good variety of restaurants, wine tasting classes, boutique stores,etc.

Excellent hotel, clean, modern, staff very friendly.