Palacio Duhau - Park Hyatt Buenos Aires

5.0 star property
Travelers find a peaceful sanctuary in Recoleta, where world-class spa treatments and cultural exploration blend perfectly in this elegant Buenos Aires retreat

Choose dates to view prices

Palacio Duhau - Park Hyatt Buenos Aires, in Recoleta, offers luxury with on-site shopping and a tranquil garden. Guests can swim in the indoor pool, enjoy spa treatments, or savor Argentinean cuisine at three restaurants, all while appreciating the hotel's prime location.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
The current price is NT$24,284
NT$24,380 total
Apr 9 - Apr 10

Room options

Available filters for rooms
Showing 14 of 14 rooms

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Park, Suite, 1 King Bed

  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Park, Suite, 1 Bedroom

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Park, Executive Suite

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Park Deluxe Suite 1 King Bed

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony (Palace)

  • Garden view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite (Palace)

  • 990 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Palace)

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Palace)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom (Palace)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Palace)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Recoleta, a neighborhood in Buenos Aires, Palacio Duhau - Park Hyatt Buenos Aires is near the airport and near a metro station. Palais de Glace Salas Nacionales de Cultura and Recoleta Cultural Center are cultural highlights, and some of the area's notable landmarks include Recoleta Cemetery and El Ateneo Grand Splendid. Patio Bullrich and Exhibition Center of the City of Buenos Aires are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Buenos Aires travel guide
Map
Av. Alvear 1661, Buenos Aires, Capital Federal, C1014AAD

What's nearby

  • Recoleta Cemetery
    Recoleta Cemetery
    7 min walk - 0.6 km
  • BuenosAires_RecoletaCulturalCenter_6165695_6
    Recoleta Cultural Center
    7 min walk - 0.6 km
  • BuenosAires_SantaFeAvenue_6159639_7
    Santa Fe Avenue
    9 min walk - 0.8 km
  • Patio Bullrich
    4 min walk - 0.4 km
  • Exhibition Center of the City of Buenos Aires
    11 min walk - 0.9 km

Getting around

  • Facultad de Derecho - Julieta Lanteri Station
    12 min walk
  • Buenos Aires Retiro Station
    18 min walk
  • Ministro Pistarini Intl. Airport (EZE)
    39 min drive

Restaurants

  • Gioia Cocina Botánica
    2 min walk
  • Fervor
    4 min walk
  • Alvear Roof Bar
    3 min walk
  • The Brick Bar
    4 min walk
  • Presidente Bar
    3 min walk

About this property

Palacio Duhau - Park Hyatt Buenos Aires

Luxury hotel near Recoleta Cemetery
Located close to Patio Bullrich and Palais de Glace Salas Nacionales de Cultura, Palacio Duhau - Park Hyatt Buenos Aires provides a terrace, shopping on site, and a garden. Treat yourself to a body wrap, a manicure/pedicure, or a massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Argentinean cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and a library.
Additional perks include:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Valet parking (surcharge), express check-out, and express check-in
  • A banquet hall, meeting rooms, and outdoor furniture
Room features
All 165 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like first-run movies and pillow menus.
More conveniences in all rooms include:
  • Art supplies and free infant beds
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 55-inch HDTVs with premium channels and first-run movies
  • LED light bulbs, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Hoteles mas Verdes, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 28 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 to 40 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Duhau Restaurante
  • Gioia Restaurante
  • Salones del Piano Nobile

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Shopping

Family friendly

  • Art supplies
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (19 inch wide door)
  • Magnifying mirror
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (21 inches high)

More

  • 100% renewable energy
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • First-run movies
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 80.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 to 40 per person
  • Airport shuttle fee: USD 120 per vehicle (one-way)
  • Valet parking fee: USD 28 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Buenos Aires Park Hyatt
Duhau
Hyatt Palacio Duhau
Palacio Duhau
Palacio Duhau Hyatt
Palacio Duhau Hyatt Hotel
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau Park Hyatt Buenos Aires Hotel
Palacio Duhau Park Hyatt Hotel
Palacio Duhau Park Hyatt
Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires
Buenos Aires Hyatt
Palacio Duhau Park Hyatt Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel
Palacio Duhau - Park Hyatt Buenos Aires Buenos Aires
Palacio Duhau - Park Hyatt Buenos Aires Hotel Buenos Aires

Frequently asked questions

Does Palacio Duhau - Park Hyatt Buenos Aires have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palacio Duhau - Park Hyatt Buenos Aires?

As of 2026/3/29, prices found for a 1-night stay for 2 adults at Palacio Duhau - Park Hyatt Buenos Aires on 2026/4/9 start from NT$24,284, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palacio Duhau - Park Hyatt Buenos Aires pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 50 lbs per pet. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Valet parking is available for USD 28 per day.

What time is check-in at Palacio Duhau - Park Hyatt Buenos Aires?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Palacio Duhau - Park Hyatt Buenos Aires?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palacio Duhau - Park Hyatt Buenos Aires provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 120 per vehicle applies.

Where is Palacio Duhau - Park Hyatt Buenos Aires located?

Located in Recoleta, this luxury hotel is within a 10-minute walk of Patio Bullrich, Palais de Glace Salas Nacionales de Cultura, and Recoleta Cultural Center. Recoleta Cemetery and Exhibition Center of the City of Buenos Aires are also within 15 minutes. Facultad de Derecho - Julieta Lanteri Station is 12 minutes by foot and San Martin Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Palacio Duhau - Park Hyatt Buenos Aires Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 394 out of 486 reviews
Rating 8 - Good. 56 out of 486 reviews
Rating 6 - Okay. 22 out of 486 reviews
Rating 4 - Poor. 10 out of 486 reviews
Rating 2 - Terrible. 4 out of 486 reviews

Reviews

Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent with exception of breakfast. They need to improve the quality and freshness of the pastries. A cafe and bakery around the corner (Dos Escudos) has a much higher quality products.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sophy

Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable customer service. The concierge team are the best I’ve ever experienced. Spectacular hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Josue

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and the concierge staff was beyond helpful. A beautiful place to stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gabrielle Ines

Liked: Cleanliness, amenities, property conditions & facilities
Palacio Duhau is a beautiful hotel in one the nicest areas in Buenos Aires. The staff are friendly and very accommodating. The only complaint I have is the small quantity and choices of the buffet breakfast. The rooms are nice and spacious. I would definitely stay here again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Dan Heinrich

Liked: Cleanliness, amenities, property conditions & facilities
Staff , Denis was great butler
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Incredible! Worth whatever it costs to stay here‼️
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent at Palacio. The service there was outstanding. Having a butler help with reservations and bookings was extremely helpful. I would recommend staying here. It’s very walkable to common sights nearby. The cemetery was just a few blocks away. Breakfast was great, and the room size and amenities were top notch. I didn’t realize it at the time early on but a 10% tip is customary. Don’t second guess booking this former palace (yes, it was formerly someone’s home). Tons of history here.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Room w a beautiful view to the Nunciatura garden. Amazing! On top of a fantastic staff and great facilities
Stayed 3 nights in Dec 2025
Verified

4/10 Poor

Isabela

Liked: Cleanliness, amenities
Disliked: Staff & service
Seis noites, com diária em torno de R$ 6.000, e infelizmente foi bastante decepcionante. Escolhi o hotel para passar meu aniversário, esperando uma experiência compatível com o que se anuncia como um “Palácio”. Ai está o principal problema, o hotel não entrega nenhuma experiência de “ Palácio”, em inúmeros detalhes que irei descrever aqui … A entrada não é pela Avenida Alvear e na pratica tudo o que se vivencia está concentrado na parte moderna. O check-in foi ruim, rápido, frio e impessoal. A funcionária da recepção (Michaela) não explicou horários de funcionamento do hotel, serviços ou áreas comuns.… A única pessoa realmente educada e prestativa, foi o funcionário que levou minhas malas, que acabou explicando o que a recepção não fez. O quarto foi um ponto positivo, espaço limpo, espaçoso, confortável e muito bem cuidado. A equipe de limpeza é excelente e extremamente organizada. Porém, essa boa impressão inicial não compensa o restante da experiência. Além disso o hotel recebe eventos corporativos com frequência, o que faz com que restaurantes fiquem fechados para hóspedes. Ou seja paga-se caro e não se consegue usufruir plenamente do hotel, que funciona mais como centro de eventos do que como hotel de experiência. O episódio do check-out resume bem a estadia: precisei descer sozinha carregando uma mala pesada, enquanto dois seguranças apenas observavam, sem se oferecer para ajudar . Algo inadmissível para um hotel desse valor.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is not 5 star and they don’t pretend to be but it is clean, modern, centrally located, has nice restaurants, and more.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Top notch all around!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
This was a gorgeous hotel with very attentive staff. Neighborhood also top notch.
Stayed 1 night in Nov 2025
Verified

8/10 Good

marion

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, however housekeeping wasn’t always consistent. Forgot to replace the nepresso caps sometimes and drinking classes. The check in staff and concierge very excellent. I prefer to stay in the Palacio part of the hotel the restaurant there is very pretty. The rooms are spacious great tub bidet and showers. The only complaint was one night we sat at the bar for 20 min and were not even acknowledged nor ask what drinks we like. We left to Four Season which was a short walk
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, amenities
Hotel maravilloso, y un palacio con historia
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a real pleasure.. a GEM in Latam
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viajo com frequência para Buenos Aires e posso afirmar, sem sombra de dúvidas, que este hotel está entre os melhores da cidade. A estrutura é belíssima, os quartos são amplos e confortáveis, e a localização na Recoleta é simplesmente perfeita. No entanto, percebi algumas inconsistências no serviço. A maioria dos funcionários é extremamente ágil, atenciosa e prestativa, mas durante o chá da tarde tive experiências pontuais que destoaram desse padrão — seja por certa rispidez ou mesmo falta de disposição de alguns colaboradores. Foram poucos episódios, é verdade, mas suficientes para causar certo desapontamento. Por se tratar de um hotel com tanto potencial e reputação, acredito que o Park Hyatt deveria estar mais atento a esses pequenos detalhes, que fazem toda a diferença em uma experiência verdadeiramente impecável.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impecavel tudo, staff educado, serviço de quarto otimo, cafe da manhã maravilhoso! Digno de um palacio!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Palacio Duhau is one of my favorite hotels in the world. The setting, decor and service are close to perfection.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Rutherford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Café da manhã espetacular, funcionários muito prestativos, spa bastante agradável
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Hotel.
Stayed 3 nights in Aug 2025
Verified

6/10 Okay

Inigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Bien ubicada.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecável!!!

O Palace Duhau é um hotel incrível com um serviço nota 10, que nos deu uma atenção muito especial. O staff realmente impressiona pela gentileza e diferencial na cordialidade com os hóspedes. Éramos uma família com com 19 membros e o hotel nos reservou um andar inteiro com todos os privilégios possíveis. Tudo atendeu além das expectativas. Vale cada centavo do que nos foi cobrado. Um destaque especial para os hostess Pablo e Ramiro que não nos deixaram faltar absolutamente nada. As suítes são extremamente confortáveis e a localização não poderia ser melhor. Tudo maravilhoso.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel espetacular, acima da média. Muito bem localizado no bairro da Recoleta. Quarto confortável, staff muito atencioso. Café da manhã excelente. Recomendo.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Unexpected fees in small print. Horrible business practice. And when you make them notice that I never seen staff that handled this worse than these people. Not sure who train them but should be replaced.
Stayed 1 night in Jun 2025