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"Each and every one of the hotel staff are very nice, very helpful, and most are very respectful. I left for a couple of days, and my room was entirely clean, with all my personal belongings still in place and no items missing. Thanks to the IHG-Budapest."

"Great hotel and amazing location"

"Spacious room, great view of Parliament especialy when lit up lights & River Danube."

"Excellent location, friendly and helpful staff. Will return."

"I had a truly wonderful stay at Eurostars Palazzo Zichy Hotel. The staff were incredibly friendly, welcoming, and genuinely helpful—especially the front desk team. During my recent visit, I unfortunately left behind a very essential medical device (my CPAP machine). The staff went above and beyond to locate it quickly and arrange timely shipping back to me. I am deeply grateful and would like to extend special kudos to everyone involved in assisting me—your kindness and efficiency meant so much. The breakfast buffet was superb, with a great selection and equally warm, attentive service. My room was clean, comfortable, and well-maintained, making my stay even more enjoyable. The location is excellent—centrally located with easy access to metro and bus transportation. It’s also surrounded by wonderful restaurants, cafés, and a beautiful church, which made exploring the area very convenient and enjoyable. As for areas of improvement, I honestly have none to suggest. Everything about my stay was exceptional. Thank you again for such outstanding service. I would gladly stay here again and highly recommend it to others."

"Friendly staff"

"Staff were great, breakfast was very good. Location is 10/10 Suggestions: Need to be more vegan friendly"

"The hotel is amazing, and considering the price (at least when I visited), its a must-visit. It's historical, it offers a beautiful traditional SPA and swimming pool "dug" inside the ground. The breakfast if luxurious and the staff is excellent."

"Yes"