Disappointing Stay – Would Not Recommend
I was very disappointed with my stay. There were no towels or soap provided, and at no point during booking or in the confirmation email was it mentioned that toiletries were not included. Additionally, there is no lift, which made it very inconvenient, especially with luggage and a toddler to go on 3rd floor. To make matters worse, both the sauna and Hammam were out of order, which was one of the main reasons I chose this hotel. Overall, not a pleasant experience – I wouldn't recommend. I emailed the hotel and they wouldn't acknowledge any of the issues. Will never book again.