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Reviews of GrünerBaum Hotels

4 out of 5
GrünerBaum Hotels
Via Stufles 11, Brixen, Bressanone, BZ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 166 out of 310 reviews" "
Rating 8 - Good. 115 out of 310 reviews" "
Rating 6 - Okay. 20 out of 310 reviews" "
Rating 4 - Poor. 7 out of 310 reviews" "
Rating 2 - Terrible. 2 out of 310 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maxine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have an incredible stay in Brixen, this hotel is very central and great to explore Brixen and the surrounding areas. The hotel had a lot of facilities to keep you entertained. I will definitely be coming back to this hotel.
Stayed 3 nights in Dec 2023

6/10 Okay

Sara

Liked: Cleanliness, staff & service
This was listed as a 4 star hotel, which i assume it is, but my room, particularly the bathroom was very run down. Instead of a sliding shower doors or even a curtain there was half a shower door that instead of staying still would flop around. Fantastic breakfast though.
Stayed 1 night in Oct 2023

10/10 Excellent

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, this is the second time I visit this hotel and for sure I will return. The classic architecture is fantastic, all the facilities, such as pools and spa, were quite good. Just the breakfast I feel that more options can be added.
Stayed 2 nights in Aug 2023

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, clean, friendly service, great rooms.
Stayed 1 night in Aug 2023

10/10 Excellent

Zaiwei, Foothill Ranch

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

juha

Stayed 1 night in Jul 2023
Response from Hotel Grüner Baum on 2023/7/17
Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, um uns ein ehrliches Feedback zu geben. Es tut uns sehr leid zu hören, dass ihr Aufenthalt nicht ihre Erwartungen erfüllt hat. Bitte schreiben Sie uns eine E-Mail oder rufen Sie uns an, damit wir das Problem mit Ihnen persönlich besprechen können.“Wir hoffen dennoch, dass Sie uns eine zweite Chance geben, es besser zu machen.Wir haben Ihr Feedback an die betroffenen Mitarbeiter weitergeleitet

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Theresa B Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Brocken/Bressone
Last minute trip. Great location. Friendly staff at every location in hotel, reception, bar, breakfast salon. Highly recommend.
Stayed 1 night in Sep 2022

8/10 Good

Giovanni, Roma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the atmosphere.
Stayed 7 nights in Aug 2022

10/10 Excellent

kimin

Stayed 2 nights in Jun 2022

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was a larger hotel than I expected. I usually prefer smaller, family establishments, but I learned that this was a family-owned hotel, and that’s why it was homey and friendly. The breakfast was wonderful, with a wide array of foods for carnivores and vegetarians—even a juicer with carrots, apples and ginger. The room was very nice with a balcony looking over the river. The pools were terrific, indoors and out. I even had a. Nice massage, which was ok and not too pricey. The hotel is very well-located in the town and early morning walks along the river are a must. The lifts to the upper mountains were not yet functioning in May, so I was disappointed that I could not hike in the upper, spectacular areas. Advice: wait till June 1.
Stayed 3 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italy Road Trip
10++/ A+++ Smooth Check-in. Very nice and helpful check-in young woman. Parking directly out front. Big hotel with many rooms. Nice giant big room. VERY VERY clean. great hot water. Good wiFi. Nice balcony, Elevator. Could not turn the heat off, I baked all night. Only one pillow. Great stay, I WILL return, Dan
Stayed 1 night in Apr 2022
Response from Cornelia on 2022/5/8
Dear Mr. Daniel, thank you. For the heat please call at the reception so that we can help you or send a technican .

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent and great value
Really excellent and good value. Pools, spa, good food and great service. The hotel supplies a Brixen card means free travel etc in the local area.
Stayed 1 night in Apr 2022
Response from Cornelia on 2022/5/8
Dear Mr. Peter, thank you very much. We are happy that you enjoyed your stay.

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2021

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, room comfort
Great location with some negatives.
The location of the hotel to downtown is perfect! Beautiful setting next to the river with cafes and shopping minutes away. The parking was a nightmare; terrible directions to garage area for paid parking and beware can get boxed in with no escape. Breakfast was not so good and seemed very little COVID-19 precautions in place with so many people in the Buffett lines and food completely exposed.
Stayed 2 nights in Aug 2021
Response from Hotel Grüner Baum on 2021/8/13
Dear Mr. Skrzypinski, thank you so much for your rating. We are really happy to read that could spend a nice holiday at our hotel in Bressanone. We are sorry that the breakfast was not so good and we try to do our best and to improve our service. We hope we get the chance to welcome you again and in the meantime we wish you all the best Kind regards, Family Stremitzer and collaborators

8/10 Good

simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but!
very friendly staff, nice facilities, very good location, clean and specious room. The only thing we would improve is the quality of the buffet which spoil a bit the dinner experience which was overall nice.
Stayed 4 nights in Jul 2021
Response from Hotel Grüner Baum on 2021/8/13
Dear Simone, thank you so much for your rating. We are really happy to read that could spend a nice holiday at our hotel in Bressanone. We are sorry that you didn't like the buffet - we will try to improve our service. We hope we get the chance to welcome you again and in the meantime we wish you all the best Kind regards, Family Stremitzer and collaborators

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2020

8/10 Good

Pavel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Location few steps from the surprisingly beautiful town. Great pools, very quick service, standard but good breakfast. Bit labyrinth like hotel but overall very positive!
Stayed 3 nights in Aug 2020

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky
The hotel has lots of character but is difficult to navigate. We went high season so it was very busy and breakfast felt quite chaotic. Evening meal was average and over priced. Staff were excellent and the room was very clean
Stayed 2 nights in Jan 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay in a lovely town
We stayed overnight on our way from Milan Malpensa to Austria. The hotel was very comfortable and the staff was very friendly and helpful. We chose the half board option with dinner included and that was definitely the way to go. The dinner was delicious and the waiters were great. Bressanone is a pretty town. We would definitely come back.
View from our room
Stayed 1 night in Sep 2019
Response from Hotel Grüner Baum on 2019/12/16
Hello Mr. Paul, thank you for your feedback! It's a pleasure that you had a pleasant stay in our Hotel, that the staff was friendly and helpful and that the dinnee was really good. Hope to see you again! Kind regards Family Stremitzer and employees

8/10 Good

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for a short stay
Stay often for business. Single rooms are very small but ok for a couple of nights. Good breakfast but often very busy. Perfect location for visiting Brixen
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bressanone stay
Nice hotel. Good location . helpful staff. English spoken. Free bus and ski lift pass.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet was great, they have a lot of pastry and bread choices, cheeses and cold cuts. Coffee should've been more accessible though other than the vending machine. The waiters on the buffet wasn't that accommodating though. It was late for me to learn that you can order coffee through them. The hotel receptionists were helpful. Location is great because it is within the old town so it is walking distance to shops and cafes and it offers amazing views of the church and the mountains. I had the room with the balcony. The single room was perfect and spacious.
Stayed 1 night in Aug 2019

10/10 Excellent

Silvanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel for a family stay. The parking was limited, which brought my rating down from 5/5 to 4/5
Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, room was ready when we arrived, and the service was very good.
Stayed 1 night in Apr 2019

10/10 Excellent

Melanie, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old hotel near the old city. Great location for walking to sites in the old town and wandering around shops. They offered a Brixen card which allowed us free access to museums and had we stayed longer, free bus transportation. I wish we had stayed longer.
Stayed 1 night in Sep 2018
Response from alberoverde on 2018/9/3
Dear Melanie, thank you so much for your great review. We are happy that you enjoyed your stay with us and appreciated our hotel, its location and the Brixencard. We hope to welcome you in a next future, maybe for a longer stay. Warm regards Stremitzer family and staff

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice and clean rooms, a little small of one needs to work.
Stayed 4 nights in Sep 2017

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

SIMONE PARISOTTO

Liked: Cleanliness, staff & service, room comfort
The hotel is good! Nice peolple! Breakfast is ok. The localization is great. You just have to cross the bridge and you are already in the middle of everything!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Remarkable
The staff was incredibly friendly. The breakfasts were out of this world good and you can't beat the location. I am going back next year.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Tenille, Boulder, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, hiking weekend!
Great, relaxing two days. We hiked in the day and enjoyed the pool/sauna afterwards. Very nice and friendly staff, comfortable rooms with great views. The restaurant was disappointing but the wine was good!

8/10 Good

Ashley, Florida, USA

Liked: Staff & service, property conditions & facilities, room comfort
Picturesque and Pleasant Stay in Bressanone
It was a fantastic stay! Huge room, good breakfast, wish we had booked2 nights! You get the Brixen are upon check in with access to local buses and trains for free in addition to the Plose lift and tons of Museums. Much more quaint then Bolzano. Staff was friendly and took care of our bags so we could hike a second day before leaving on an overnight train I would come back and leave time to use the pools and spa access !

10/10 Excellent

carol, Orpington kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Location
This hotel had everything. Even when it rained you could go too the top floor and lie on a sunbed and view the mountains. Flowers everywhere in the town and amazing river walks. Bars and returns on the doorstep. No cheap franchises here just fresh home cooked food. There was no kettle in the room but on request one arrived. We also requested 2 pillows nothing was too much trouble. Local wine was soooo cheap and delicious. The hotel breakfast was local food with so much choice. Definitely go back next year.

8/10 Good

Edward, Congleton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Sauna, pools and staff all very lovely.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient location
great location, terrific spa and pools, included breakfasts are wonderful, staff helpful, rooms a tad shabby and stingy on providing shampoo and amenities.

8/10 Good

Verified traveler

10/10 Excellent

Tiziana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto , come sempre ! Colazione da sogno e cena pure , prodotti di altissima qualità e abbondanti c’ è di tutto . Per non parlare della fantastica spa . Ormai sono anni che vengo in questo hotel e sempre ho trovato il Top! Consigliatissimo!
Stayed 2 nights in Mar 2024

2/10 Terrible

Renate

Stayed 1 night in Mar 2024

10/10 Excellent

Caterina

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
È un albergo molto accogliente, confortevole e il personale sempre presente e molto gentile. Ottima anche la cucina. Da consigliare e sicuramente tornerò.
Stayed 5 nights in Mar 2024

8/10 Good

Gaetano, Trissino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Il GrünerBaum è un hotel storico, e per Bressanone cito la stampa locale (è quasi un'istituzione). Le camere sono arredate in stile, e sono calde, pulite e confortevoli. Il nostro bagno era rinnovato con una doccia molto ampia. Il ristorante offre un' ampio buffet per antipasti e dolci, che devo dire basterebbe a saziare qualsiasi appetito. Tra i servizi che abbiamo utilizzato, la Spa merita sicuramente una visita. Molto ampia, con zona piscina, interna ed esterna che vale la pena di provare. Consigliato.
Stayed 2 nights in Jan 2024

10/10 Excellent

Grandi

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima struttura e ottimo servizio. Colazione top
Stayed 1 night in Jan 2024
Response from Hotel Grüner Baum on 2024/1/29
Gentile Ospite,grazie mille per la Sua ottima recensione e valutazione.Siamo lieti che abbia trascorso un bel soggiorno presso la nostra struttura e che tutto sia stato di suo gradimento.Speriamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori

10/10 Excellent

Andrea

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Hotel Grüner Baum on 2024/1/29
Sehr geehrter Herr Brödel,vielen Dank für Ihre ausgezeichnete Bewertung. Es freut uns sehr, dass Sie sich bei uns wohlgefühlt haben und dass alles Ihren Vorstellungen entsprach.Wir würden uns sehr über ein Wiedersehen freuen!Bis dahin wünschen wir Ihnen alles Gute und bleiben Sie gesund!Mit freundlichen Grüßen,Hotel Grüner Baum

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotel Grüner Baum on 2024/1/29
Gentile Signor Appeddu,grazie mille per la Sua ottima recensione e valutazione.Siamo lieti che abbia trascorso un bel soggiorno presso la nostra struttura e che tutto sia stato di suo gradimento.Speriamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizi eccellenti
Stayed 1 night in Jan 2024
Response from Hotel Grüner Baum on 2024/1/29
Gentile Signor Gervaso,grazie mille per la Sua ottima recensione e valutazione.Siamo lieti che abbia trascorso un bel soggiorno presso la nostra struttura e che tutto sia stato di suo gradimento.Speriamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Grüner Baum on 2024/1/29
Gentile Signor Soddu,grazie mille per la Sua ottima recensione e valutazione.Siamo lieti che abbia trascorso un bel soggiorno presso la nostra struttura e che tutto sia stato di suo gradimento.Speriamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori

8/10 Good

Daniele

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2023
Response from Hotel Grüner Baum on 2024/1/29
Getile Signor Coppa,La ringraziamo per la sua opinione.Siamo spiacenti che la sua esperienza presso il nostro hotel non abbia soddisfatto le sue aspettative.Speriamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori

6/10 Okay

Antonino

Traveled with partner
Liked: Amenities
Hotel molto grande con ottima spa . Personale non molto preparato e pulizia approssimativa . Ottima cucina e il suo personale .camera difetta del secondo cuscino e all arrivo mancavano asciugamani e accappatoi
Stayed 2 nights in Dec 2023
Response from Hotel Grüner Baum on 2024/1/29
Gentile Signor Lupo,La ringraziamo per la sua opinione. Ci dispiace sapere che ha avuto un'esperienza non ottimale con la nostra struttura, ma apprezziamo comunque il fatto di aver portato il problema alla nostra attenzione. Lo esamineremo con attenzione e faremo in modo che non si ripeta piùSperiamo di riaverla come ospite.Cordiali saluti,Famiglia Stremitzer e collaboratori