this is my first time to stay with Extended Stay America. there is no breakfast,no coffe maker if you don't ask for the frontdesk.
if i have choice, i will not stay with this hotel again.
CHANGRUI
2/10 很糟糕
Hannah
2025 年 8 月 1 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT STAY HERE BED BUGS! absolutely horrible experience when i told the staff about the bed bugs they ALREADY KNEW ABOUT THEM !!! they were so rude and when they transferred us rooms THERE WERE BED BUGS IN THAT ROOM TOO! we ended up having to find a new hotel at 1am and the staff said we had to wait for the manager to get a refund and she wasn’t coming in till the morning. when she came in the next day she told us she wouldn’t give us a refund and we had to go through their insurance and was super rude about it the whole staff was so rude about the whole situation. NEVER STAY HERE
Hannah
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Richard
家庭旅遊, 親子旅遊
2025 年 7 月 21 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was supposed to be non smoking, its smelled of stale cigarettes, was outdated. Walls were a brown/tan color but couldnt tell if it was nicotine or paint. Elevator was not workong requiring all bags to be carried up flight of stairs. We were booked for 3 nights we stayed 12hrs till mornind. Continued to have breathing issues in the room, and multiple asthmas attacks. Couldnt stay in that facility.
Richard
於 2025 年 7 月住了 3 晚
6/10 一般般
Masashi
2025 年 7 月 20 日
It is OK but no high expectation.
Masashi
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Megan
2025 年 7 月 16 日
不喜歡:員工素質和住宿環境和硬體
This property claims breakfast but it was ONLY coffee muffins and 1 pack of oatmeal. That’s it. No creamer, no toast, nothing else. The place is dirty and mismanaged. The furniture is worn down. Floors filthy. Elevator broken. No restaurants nearby. There is a kitchen? But NO dishes. Awful
Megan
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Nathan
情侶出遊
2025 年 7 月 13 日
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Cheap option for Boston and Salem, breakfast was only granola bars though
Nathan
於 2025 年 7 月住了 2 晚
6/10 一般般
Lincoln
2025 年 7 月 13 日
喜歡:員工素質
Lincoln
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Joven Santos,Mount Laurel
寵物同遊, 家庭旅遊
2025 年 7 月 8 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Couch are filthy, carpet stained with liquids. Staff are not accommodating on check in and out.
Joven Santos
於 2025 年 7 月住了 2 晚
4/10 不太好
John
家庭旅遊
2025 年 6 月 30 日
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Was approached by several ppl staying at the hotel asking me to rent them an apartment. Room Was not clean. Did not want to even attempt the facets. Staff was nice but will not allow you to use the restroom downstairs, so if you’re at what they call breakfast and have to use the bathroom, you have to go up to your room. Only recommend if desperate
John
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Rupa
家庭旅遊
2025 年 6 月 29 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value for money
Rupa
於 2025 年 5 月住了 3 晚
8/10 不錯哦
Elena
2025 年 6 月 27 日
Elena
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Erin
家庭旅遊
2025 年 6 月 24 日
喜歡:整潔度和住宿環境和硬體
Good for the night, quiet and staff were very nice and accommodating.
Erin
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Nancy Ann
2025 年 6 月 20 日
Nancy Ann
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Catherine
2025 年 6 月 20 日
喜歡:整潔度、設施服務和住宿環境和硬體
The accommodation was exactly what we were looking for. Staff was very helpful, especially Craig, thank you
Catherine
於 2025 年 6 月住了 3 晚
2/10 很糟糕
Lindsay
家庭旅遊, 親子旅遊
2025 年 6 月 19 日
不喜歡:整潔度、設施服務和住宿環境和硬體
We had two rooms. One smelled like there was 100 air fresheners in the room. Immediately got a migraine. The other room was a musky smell and when we turned on the AC the loudest squealing buzzing noise happened. We had to leave, they didn’t have other rooms available and didn’t offer any help or solutions.
Lindsay
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Donald
家庭旅遊
2025 年 6 月 16 日
喜歡:整潔度、設施服務和住宿環境和硬體
The property was clean the staff was friendly it was in a secure part of town wonderful hotel for family or couples
Donald
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Serguei
2025 年 6 月 12 日
Serguei
於 2025 年 6 月住了 1 晚
4/10 不太好
Rylie
情侶出遊
2025 年 6 月 11 日
不喜歡:員工素質
We got to the hotel for check in and were told we were marked as no shows and we no longer had a room available. This was despite the fact that I called twice to let the front desk know we would be getting in late because our flight was delayed. They told me when I called that they had checked us in and our keys would be ready at the front desk. Ultimately we were able to get a room but this was all way too much hassle after a long day of traveling when I had called twice to let them know the deal and they stated it would “be no problem”. Would not recommend as a hotel after traveling.
Rylie
於 2025 年 6 月住了 1 晚
4/10 不太好
Terisa
2025 年 6 月 10 日
The place was SO icky! The staff were amazing, the rooms were clean, but in very terrible condition. Covering a couch arm with duct
Terisa
於 2025 年 6 月住了 2 晚
6/10 一般般
jeanne,cairo
2025 年 6 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
easy check in
jeanne
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Larell
2025 年 6 月 7 日
Larell
於 2025 年 5 月住了 4 晚
8/10 不錯哦
Sokhourn
2025 年 6 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
Quiet and comfortable stay.
Sokhourn
於 2025 年 5 月住了 3 晚
2/10 很糟糕
Lindsay
2025 年 6 月 2 日
Lindsay
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Christopher
情侶出遊
2025 年 6 月 2 日
喜歡:整潔度和住宿環境和硬體
Okay stay for the money. Was in town for a conference, didn't spend much time on site.
Christopher
於 2025 年 5 月住了 2 晚
4/10 不太好
EDWARD
2025 年 6 月 1 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Dirty towels in kitchenette and bathroom
Dirty cup on counter
Badly ripped carpet between living and bedroom…
Looks like nobody cares.